Clients seeking help
One of the first questions our clients ask is about our screening process. Because we believe that quality individuals will provide quality services, we physically interview each candidate and put them through a rigorous screening process. We not only check references, but use one of the finest private investigators in the country – PFC investigative services – who will conduct the criminal, dmv, and social security verification of your candidate. We will assist you in each step of the interview process, and are glad to be there with you during the interview if needed. Our clients love for us to make house calls to help ascertain the needs of each home.
By being the premier and first agency of its kind, we have been able to provide our clients with the best lifestyle resources available. In addition to having your own personal assistant, butler, chef, housekeeper, etc, we are able to help take them to a new level with some of the best trainers in the industry. Our butlers can take your housekeeper to the next service level by spending a day in the home to train them on service or take them to the next level for cleaning. See our list below of Client Services the help company provides. We also offer a variety of HELPful resources here.
Keep your home running efficiently with meticulous home care. Our housekeepers will work full time, part time, weekends, or for special occasions only. Available to live in or out, our housekeepers will clean, do laundry and many will even prepare meals. They run errands, pick up dry cleaning and can oversee other household staff members, including other housekeepers, house workers and delivery people. You can count on thorough cleaning, proper maintenance of all type of floors and surfaces. We have special laundresses that understand fine linens, hand washing, and sewing.
We can provide childcare to meet the varying needs of individual families including live out help, live in help, governesses, tutors, drivers, weekend help, temp help and on call help. Because finding the perfect nanny is a critical decision, we invest the time and resources to find you a nanny best suited for your family. We personally interview the childcare experts, and then with the assistance of a private detective service, we perform thorough background, reference and DMV checks. The total comfort and security of you and your family are of utmost importance to us. Our governesses have formal education and must have a minimum of four years of experience with formal experience with a family. Formal education may include childhood development, child psychology, teaching, nursing, and/or credentials and certification from an established , accredited and highly recognized nanny institution.
BABY NURSES AND DOULAS
The Help Company has been offering the finest baby nurses in the country. They range of NNEB’s (2 year trained English baby nurses) to loving women that have taken courses in becoming the best newborn specialist. They have been trained to help the mom in sleep training, coddling, feeding, pumping, problems w/ breast feeding and engorgement. They have tricks for helping you with your colicky baby, twins and triplets. They are available for 24 hours, 12 hours, or just small shifts to come in and help you when you are finding you need another pair of hands and general support for your family.
Depending on your lifestyle, The Help Company can match you with part time and full time family style cook, household chefs, or restaurant trained culinary chefs. We also offer a drop off service.
Allow our cooks and/or chefs in to prepare memorable meals for you, your family, guests, and parties for your friends or business associates, or even to train your current staff how to make meals and snacks that make you want to run home to eat. We have family-style cooks and professional gourmet cooks: all chefs who are registered with us must have at least 5 years of references as a full time professional, and preferably come from one of the finer culinary training programs, either domestically or abroad. They shop for the very best ingredients, prepare the meals, and oversee table arrangements and serving. They manage your kitchen according to the needs of your family.
“A butler is a servant in a wealthy, large household. In great houses the butler is in charge of the dining room, the wine cellar and the pantry. A butler is usually male, and in charge of male servants, while the housekeeper is usually female and in charge of the female servants. Traditionally, male servants (such as footmen) were better paid and therefore rarer and of higher status then female servants. The butler, as the senior male servant has the highest servant status.” This is no longer true, as the estate manager could or would oversee the butler if there are many residences.
The butler represents and often instills values and service to the rest of the staff. Their attitude and enthusiasm will spread though your estate in a manner that will keep your entire staff happy. The butler might know 80 ways to tie a tie, handle your wardrobe, pick your wine, attend to your floral arrangements, set the finest table, take care of your antiques, polish your shoes, your silver, and train your staff. They will attend to the needs of your guests, and make sure that everyone is handled with the utmost in service.
Butlers may also be titled personal assistant, majordomo, staff manager, or house manager. A fantastic reference book that could help give more detailed formal information.