We are looking for someone who has maturity and experience, extreme comfort with technology, and phenomenal at communication with a sophisticated audience. This position will be an outbound communication role, so you must be of service, eloquent with verbal and written communication and understand how to be very patient while still having great follow through and understands sales. You will work as a team with the in bound EA who is servicing clients, so you must enjoy working as a team, and you be cross-trained to cover for each other.
Please have at least 5+ years of experience, a college degree, and a can do attitude. You must be extremely tech savvy and not be afraid to google something if you do not know the answer.
We are looking for an EA who can handle the following tasks:
1) Accounts Receivable – we have a fairly minimal amount of accounts receivable, so the lens of this function has to be seen as a retention position. We have a recurring revenue business, so accounts receivable is created when a credit card declines. If we are not able to get an updated credit card and satisfy the outstanding item, we lose the client. So the successful candidate would have a proven ability to communicate and a sharp mind to explain a complicated service.
2) New Work Coordination — following up on inquiries from clients and potential clients regarding new services. This needs to be handled tactfully and in a non-salesy way. Our clients reach out to find out how much it might cost to form a new corporation. We want the EA to call to make sure that the client received the quote generated by the attorney and offer to set up a call with the attorney if there are questions, etc.
3) New Work Assist – we need some help with follow up, obtaining name reservations and basic assistant work. This requires no legal background.
This is an excellent opportunity for the right candidate. They have exceptional benefits and compensation. This is an in-house position (no telecommuting) and no overtime is expected. Working hours are Monday-Friday, 9AM – 6PM with occasional compensated overtime. Salary is 65-75k, DOE.
Ready to hire as soon as the right person is available!