Busy family seeking to hire a Personal Assistant in lovely Palo Alto

One of our super fun clients is desperately needing to hire a highly organized, proactive, and systems-driven Household Operations Manager Executive Personal Assistant to oversee both household operations and personal support for two busy parents within a private residence in Palo Alto. This role is primarily in-person, especially in the beginning, to build a strong understanding of the home and establish systems, with the opportunity for a few remote workdays over time once everything is running smoothly. The family has three children, so a genuine love of and comfort around kids is essential. The position is ideal for someone who thinks beyond task management and instead builds efficient, repeatable systems that allow a home to operate seamlessly—similar to a well-managed hotel. Responsibilities include managing household staff and vendors, coordinating maintenance and services, and ensuring day-to-day operations run smoothly without constant oversight. On the personal side, you will handle scheduling, event planning (including children’s birthdays and family gatherings), sourcing in-home services, managing administrative tasks such as insurance reimbursements, and overseeing gifting and special requests. The ideal candidate is intelligent, resourceful, and highly autonomous, with a strong ability to anticipate needs, problem-solve independently, and take full ownership of their role. This position requires someone who thrives on creating structure, improving processes, and bringing a high level of professionalism, discretion, and attention to detail to every aspect of the household. Typical hours are 8:30 AM to 5:00 PM most days, with occasional flexibility as needed. Compensation is offered on an hourly basis, depending on experience (DOE), along with a healthcare stipend, paid time off (PTO), and additional benefits commensurate with the role.

elizabeth@thehelpcompany.com