We are looking for a head housekeeper who has experience in a 30,000 sq foot house managing staff. You are the butler’s right and left hand! We are looking for a head housekeeper that understands etiquette, 5 star service and also doesn’t mind getting her hands dirty. The service part is really important to this family, so you must be familiar with all aspects of running a home from top to bottom as well as setting a formal table for a fabulous dinner party attended by the Beverly Hills elite. Must have experience overseeing a large staff, and working with large estates/ properties.

Artistic Hollywood family looking for a reliable driver, handyman, houseman and someone who can help the family maintain their property. Must have 5 plus years experience as a houseman and or driver and have a perfect driving record. Salary DOE.

Position: Estate Manager & Event Planner, Chateau in France
Seeking a detailed, positive, flexible, customer service oriented estate manager and event planner to help create authentic “client experiences” in “authentic” locations in Europe (France), Ireland, Argentina, Nicaragua and the United States.
This position for Florida-based company “Bespoke” requires travel and living on- site. Initial location will be at a Chateau in France
Role is a broad mix of the following responsibilities:
• Overall estate management including budgetary responsibility
• Hospitality experience in guest services and management
• Special event design, production and management
• Bringing to life for our customers the property “brand/experience”
• Customer and partner relationship management-ability to manage
customers, vendors and other potential prospects and create additional
revenue opportunities through relationships and customer management
• Discretion and appropriateness at all times
Responsibilities
Responsible for customer experience. Building customer relationships, providing
customer service, enhancing the overall customer experience.
• Reply promptly (in less than 24 hrs) via email and telephone to potential customers (fluent command of written and spoken English and French required) via direct contact and or the various property marketing websites
• Greet potential customers on property
• Make sure customer experience during rental and event is excellent
• Follow up with customers before and after their stay
Responsible for coordinating event and special guest services
• Event planning with customers and owner (additional revenue stream)
• Source and partner with event partners in local area (private chefs,
caterers, marquees, lighting specialists, etc.)
• Seek and develop special experiences, packages and services for
customers.
• Act as a concierge and organizer for special services that guests need
ranging from meals to trips and or other (additional revenue stream) Responsible for overseeing and developing enhancements for customer
experience on estate
• Building projects on site
• Potager and orchard
• Landscape – what more can be done?
• Working Farm Activities – how can this be used to enhance customer
experience
Responsible for management of estate overall:
• Budget and spending
• Working with vendors, staff and owners to successfully manage
activities at Chateau
• Partner with property caretaker and act as a liaison between guests
and facility/maintenance.
• Hiring and supervising personnel as needed (cleaning teams and other
vendor partners such as landscapers, etc)
Support marketing efforts during down time under supervision of marketing specialist.

Our client is looking for a 5 star hotel manager that has worked at least 4 years in a luxury hotel as this executive couple has built a state of the art home. This is honestly the position that you have been waiting for. You will be responsible for hiring and managing a staff. You should be able to train, evaluate, lead, motivate and coach the staff to provide a 5 star service requirement. The family loves to entertain, so event management is very important. Your service standards are beyond reproach, and you have an eye for detail that people remark on constantly. Your style and your demeanor are constantly spoken about, and you have been complimented on it often. Your communication including reading, writing, and oral proficiency in the English language is important. Flexibility is important, although the principal respects that you have a life outside of your job. This position offers a very competitive salary as well as a good benefit package.

RESIDENCE MANAGEMENT AND MAINTENANCE:

• Develop and maintain schedule of maintenance to be performed on weekly, monthly, quarterly, semi-annual and annual basis. Monitor schedule and ensure planned maintenance occurs.
• Provide principals with monthly report recapping planned maintenance that is scheduled to occur.
• Once Household Manuals are completed, schedule semi-annual reviews of each one to ensure it accurately reflects care and maintenance of newly purchased furniture, art, appliances and equipment. Update Household Manual(s) accordingly.
• Understand the operation, repairs, maintenance warranties and routine maintenance checks required for the following systems: electric, plumbing, audio/video, and appliances; household computers, phones/faxes, network and security systems.
• Oversee development and maintenance of written household inventories of items including china, silver, linen, glassware. Work with staff to ensure updated, accurate inventory lists.
• Liaise with family office as needed to provide accurate inventory lists for insurance vendors
• Manage and execute special projects (organizing / cleaning the garage, seasonal / holiday decorating, etc.)
• Source and coordinate outside vendors including caterers, florists, landscape services, electricians, plumbers
• Ability to operate and troubleshoot audio/video equipment and computers.

MAINTANANCE SERVICES AND ETC:

• Arrange, confirm, re-schedule and follow up on appointments for service providers at all residences.
• Schedule maintenance workers at times convenient to the day-to-day life of the residence.
• Oversee the management of residential properties; including maintenance of insurance coverage.

HOURS AND TERMS:

• Salary is commensurate with experience and qualifications.
• General schedule will be Monday through Friday 9:00 am to 7:00 pm. Flexibility and the willingness to work extra hours is required.
• Full benefit package including paid holidays, and vacations.
• Annual salary and performance review.

We are working with a fabulous family office to help procure a brilliant manager for their properties: You will be responsible for the day to day office and home needs with an emphasis on managing agreements, vendors, and making sure that the properties run smoothly. You will be working out of a corporate office in BH, but visit the properties 3 x a week or as needed.

Estate manager for 2 to 3 homes in Bel Air. Following you will find the responsibilities:
Coordinate and oversee operations, maintenance schedules, administration, and improvement of all properties
Plan, schedule, and oversee major repairs, and remodeling or construction for propties.
Work w/ CFO to manage the annual budget and expenditures
Manage and oversee list of “go to” providers for all issues at home and office
Ensure smooth operations of all systems

Background requirements

The ideal candidate should have a BA?BS degree and must be a confident communicator with a high level of maturity and discretion. Candidate must have at least 7 years experience in facilities/building and home management

Please send your resume and cover letter to us if you are interested!

Amazing West Side (Marina Del Rey) couple with a newly built and gorgeous, contemporary home is looking for a fast and detail-oriented Assistant/House Manager to work full time.  The duties are a mix of house management and personal assisting with a “no job too big, no job too small” attitude and a willingness to be available as needed.  In other words, this is a 24/7 job, versus a straight up M-F job.  One of the principals works in finance, and the other works in music and media production, and you will liaise with both offices on a regular basis.  Important qualities required are as follows (partial list!) — team player who thinks three steps ahead, flexible, great with boundaries, and always eager to help. The ideal candidate has hospitality experience and AMAZING tech skills.  Duties include managing time cards and requests for days off, managing all home inventory & maintenance, as well as the automobiles(washing/stocking/service/gas), plus running errands, booking travel and planning parties. In other words, helping with anything and everything while working closely with the Principals, their offices & the fellow staff.  Pay is in the $65-$75k range, DOE.  Applicants must have PRIVATE HOME experience, amazing tech skills, great written/verbal communication skills and GLOWING local/checkable references.  Strong preference for bi-lingual (Spanish/English) candidates. Thank you!

We are looking for a concierge type property manager to help an international client who owns a gorgeous home off the Sunset Strip.   The owners are in town for about six months of the year.  We are looking for someone who can handle the pool maintenance, the vendors, the gardeners, the bills etc … — and who will also stock the house with food & supplies before the owner arrives  This should take around 4-5 hours per week when the client is out of town and up to ten hours per week when the client is in residence.  Pay is around $32-$35/hour.  This is a perfect job for a local house manager who has a little extra time on his/her hands.  We are looking for EXPERIENCED estate/house managers with minimum 3-5 years private home experience. Please reach out if you’re interested.  Thank you!

The most gorgeous house in Bel Air is in need of a supervisor and good manager that can staff, train and maintain a gorgeous 22,000 square foot home.

The best family is looking for help once a week, it can be any day during the week! The hours can be 8am-4pm or 9am-5pm. Someone that can do odds and ends – hose down the exterior of the house, clean the exterior windows, take care of the outdoor furniture / clean off the umbrellas, and then be able to assemble items as needed, touch up paint, run errands.

This family pays on the books, hourly rate DOE.

Ready to hire immediately! Please have at least 5+ years of experience in a private home with staff, a reliable car, excellent references and a can-do attitude!

The best family is looking for help once or twice a week, it can be any day during the week! The hours can be 8am-4pm or 9am-5pm. Someone that can do odds and ends – hose down the exterior of the house, clean the exterior windows, take care of the outdoor furniture / clean off the umbrellas, and then be able to assemble items as needed, touch up paint, run errands.

This family pays on the books, hourly rate DOE.

Ready to hire immediately! Please have at least 5+ years of experience in a private home with staff, a reliable car, excellent references and a can-do attitude!