We are looking for a Professional and Experienced Director of Residences for a couple in NYC. The family has a Property Manager who is the “boots on the ground” – you will be more of the brains of the operation. If there is a renovation needed – you will source and vendors, deal with budgeting and communications and the PM will oversee the actual day to day labor.

This is NOT a hands off role. We want someone who will get their hands dirty if needed, this is not a job for someone who wants to solely delegate and sit behind a desk all day.

Candidate should have a minimum of 10 years full time experience working in Property Management, with a minimum of 5 years full time experience managing luxury multi million real estate portfolios. Please do not apply if you have not managed private homes (must have managed multiple properties.) This is not an Estate Manager role.

This couple has a few other homes, including a rental property in the Hamptons.

College degree required. Local NYC candidates only please!

Please send professional resumes to: nycjobs@thehelpcompany.com

Salary DOE, $100,000 plus medical benefits and generous PTO.

We are looking for a House Manager who can also do a bit of Personal Assistant work. This family enjoys their privacy and works best with down to earth personalities. As the Family spends a lot of time at home, a natural level of common sense when to engage with the client and when not to is a plus, someone pleasant and kind, yet keeps it professional (knows the line). Attention to detail, proactive, team player, but also thrives on their own. Well organized, flexible, and dedicated. Emotional intelligence and a no job is too big or small attitude generally works here. 3 + years HM experience.

Hours approx. Monday-Friday 8am-4pm. Office down the street from home, daily home visits as necessary. Salaried position, 110-130k DOE + health insurance covered up to $500 a month.

*Must be fully vaccinated for Covid + boosted, have excellent references and the desire to commit long term.*

• Oversee operations/repairs and maintenance of the home. Schedule household maintenance as needed (weekly, quarterly, yearly) landscapers, gardeners, plumbers, pool cleaners, electricians etc.
• Maintain and oversee house inventory. Purchase all house related expenditures
  as needed. Stock home with specific items as needed. Conduct bi-weekly inventories
• Manage household staff (gardeners, housekeepers, nannies, chefs, seasonal support staff etc)
• Excellent communication to work in tandem with security team
• Onboarding new team members as needed (interviewing, screening, and training)
• Direct liaison between principle and 3rd party remodel vendors as necessary e.g.: designers, contractors, architects.
• Handling household expenses as needed. Liaising with accountant
• Coordinate and approve purchases for properties with the Accountant.
• Maintain utmost discretion in all personal and business manners
• Promote excellent communication between staff.
• Update and maintain staff policies, operation Manual as necessary.
• Approve timesheets, expense reports, mileage reimbursements, PTO requests, petty cash
• Book principles personal appointments/plan travel arrangements for family
• Assist in planning of small events. Hire and coordinate staff for larger parties
• Serve as liaison for principles to 3rd party personnel as necessary
• Set up any additional properties as needed before Client arrival (holiday properties/rentals)
• Professional liaise with guests as necessary
• Coordinate caterers, florist as needed for small events
• Perform duties when requested. no job is too big or too small. Team player
• Provide tech assistance as needed, mac, media systems such as (Control 4/Creston) w Av tech.
• Occasional gift ordering
• Running personal errands as requested. Proactive/doer personalities a plus.

Client with a great, tight knit staff seeks a wonderful Houseman/House Person to join their team! We are looking for a Handy person who can work Monday-Friday, 7am-3pm.

You will be in charge of cleaning the outside of the property, meeting vendors in the mornings if the Estate Manager isn’t in yet, and working with the great team to keep this gorgeous house a home! They have vendors for specific things, but need a great trouble shooter to address daily issues that come up. You might be occasionally asked to go to the Malibu home, but they have a maintenance person that mostly handles that property.

The client is offering $40 an hour, ($83,200) a year plus $500 gross a month that you can use to pay your health insurance. They also offer paid sick days, paid holidays and paid vacation. This is a generous client who is looking for a loyal and confidential handy houseman to stay with their staff long term.

Lovely European gentleman is looking for a well trained butler/PA/valet that is truly of service. This position will require bookkeeping, admin work, house management duties, travel, and valet work. You must be meticulous, organized, polished and have integrity and intelligence. There is 6 in staff to manage, although the machine is already well oiled You will need to have a comprehensive understanding of what it means to be completely white glove and service oriented. The schedule will be 11 – 7 Monday – Friday, unless you are traveling.
If you are looking for a wonderful boss, and a long term commitment, then please apply with a CV and cover letter.

One of our most loyal clients needs help! Their home was ruined over Thanksgiving weekend when a pipe burst. They are now in a rental in the Palisades, 2 minutes from their home, while construction is in full swing to bring their home back to life.

You will be working with the wife and husband as well as the manager at the office to oversee the work. They will depend on you for your expertise in construction, dealing with insurance, working with the interior designer etc.

This starts IMMEDIATELY and goes for about 3 months. The schedule will be Monday-Friday, 8am-4pm with some flexibility.

Ideally, you have at least 3-5+ years in a house management or PA role that dealt with construction, overseeing vendors and managing tight deadlines. This is a very busy family with two parents running businesses, so they need someone really self sufficient that doesn’t need to be micro managed.

Please let us know if you are free and what you would charge. We adore this family and want to take good care of them!

Extremely busy Westside family is looking for an amazing House Manager or Estate Manager with some service (butler) background who has many verifiable years of experience. This hybrid role encompasses everything from personal assistant work to house management. As a house manager or estate manager you should have experience managing a staff, handling multiple out of state homes, handling guests, managing events, understand smart-home technology, human resources and much more. Ideally you are meticulous, hands on, have written home manuals, liaised with collectors and managed multiple properties. The position pays $150-$170k plus benefits. Please reach out if you meet the minimum requirements. Thank you!

ESTATE MANAGER JOB DESCRIPTION/RESPONSIBILITIES
• Complete Project Management pertaining to multiple properties.

• Tasks Encompass but may not be limited to:
o Complete oversight of principals’ homes and properties; maintaining consistency of standards, procedures and services.
o Organizational and file management system oversight for all residential offices.
o Maintain and update all household manuals, policies and processes.
o Interface with accountants, attorneys, curators, architects, financial advisors, vendors, all staff.
o Daily communication with principals and other support staff to ensure smooth operations.
o Maintaining seasonal routines and procedures for the household interior and exterior needs: landscaping, window washing, power washing, etc.
o Supervise construction and renovation projects, from design to coordination of schedules, inspections during various construction phases, monitoring permits, and daily oversight of subcontractors.
o Experience with handling and caring for fine art, fine furniture, and collectables; Moving furniture, lifting, cleaning.
o Demonstrate high-end design sensibilities and appreciation of aesthetic quality.
o Wine Cellar Maintenance.
o Oversee all security efforts and security management vendors on all properties.
o Order and maintain household supply inventories: cleaning supplies, beverages and snacks, etc.
o Oversee all maintenance and documentation of Automobiles.
o Oversight of all Emergency preparedness trainings, certifications, equipment inventory and security
o Organize and oversee travel arrangements for Principles.
o Assist with shopping and special requests when needed.
o Oversee and manage the care of all pets.
o Oversee scheduling and smooth operations (orchestrating staff accordingly) for all events at the residences.
o Working closely with Business Office to manage estate records and budgets of all properties.
o Approve all purchase orders and vendor invoices with principal/s authorization; submit for processing.

PERSONAL ATTRIBUTES

• Applicants must possess a formal yet comfortable demeanor, a hands-on attitude, and be flexible with their schedule.

A wonderful business woman is looking for an estate manager to partner with her crazy busy business! This woman has one of the most successful project management companies in Los Angeles. Her clients would like for her to continue working with their homes, but she is pulled in too many directions. We are looking for that person who could walk the property, see what needs to be done, oversees the work, and is on to the next. You will be responsible for communication with the principal as well as the project manager. We are glad to fill you in on the other details if you are interested. Please let us know!

Lovely client in Bel Air is looking for a seasoned full-time House Manager with heaps of property maintenance experience. The home sits on several acres requiring a good deal of expertise. There are three groundskeepers and two full-time housekeepers to manage, plus two homes (BH & Bel Air) requiring regular maintenance. The ideal candidate has minimum five years LOCAL private service experience, great vendor relationships and familiarity project managing high-end home renovation projects. Candidates should be pet friendly and happy to work on a team. Compensation is DOE with health benefits and PTO.