House Manager Job Description
Working Environment:
• This is a 13,000 square foot home with a guest house, swimming pool, car garage/wine room on approximately 2.8 acres in hidden hills, california
• The house is a smart home with modern audio/visual, security, lighting, HVAC and WiFi systems with back up generators (will be installed) for essential functions of the main home and the entire guest house. There are 4 vehicles.
• In residence are a middle-aged married couple and the wife’s mother. A highly trained and well disciplined german shepherd is the family pet.
• The husband suffers from chronic Lyme disease and requires non-medical round the clock care and assistance. The wife also has chronic Lyme disease but can function at a high level with personal assistance and some care and is the Estate Manager.
• Will be looking for 4 round the clock caregivers for assistance to both parties as well as household chores including cleaning, laundry, errands and light cooking. Principal cooking is provided by the wife’s mother. Principal has an assistant in Los Angeles area.
• Future plans may include hiring a housekeeper.
• This is a fragrance and chemical free environment
Primary Duties:
• This will be a full time position with benefits. There is some flexibility in initially establishing a fixed schedule. Candidate can expect some off hour calls for problem solving and/or emergencies.
• Supervise existing staff. Maintain schedules, set expectations, monitor performance and resolve conflicts and issues that may arise.
• Manage all communications between the wife and all staff and service providers to relieve her stress and make effective use of her limited time due to her health concerns and abilities. 
• Assist in any and all care and assistance activities to supplement existing staff when and if needed.
• Report any items in the house in need of repairs or enhancements and discuss with wife.
• Help with medical bills insurance submission/follow up

• Schedule and coordinate appointments and drive either party to them. May require use of a wheel chair.
• Schedule and coordinate household service providers, repairs and improvements as directed by either party.
• Maintain inventories of medical supplies, vitamins and supplements, water, food etc. and shop or order as necessary.
Additional Duties:
• Provide personal assistance to the wife including bill paying as requested, correspondence, online shopping, miscellaneous errands and any tasks that enable her to fully concentrate her limited energy on their health.
• Conduct research on a wide array of topics and present info to the wife
• Schedule and take all vehicles in for maintenance, registration and keep gassed.
Knowledge and Abilities:
• Well established supervisory skills in a household or similar environment.
• Excellent communication, conflict resolution and problem solving skills.
• Understanding of building and grounds systems and components.
• Working knowledge of computers, smart phones, A/V systems and the local area.
• Desire to provide invaluable life assistance to people who are limited by illness.
• Able to anticipate needs and translate into action.
• Able to calmly yet with determination implement personnel decisions.

Compensation: Full-time, overtime-exempt salaried employee. Salary DOE based on experience, comprehensive benefits plan, plus year-end discretionary bonus.

Schedule: Candidate to work weekends and can expect to have Tuesdays and Wednesdays off. The weekly schedule is subject to change based on the family’s schedule. Hours fluctuate based on family and business needs.

Job Overview: The ideal candidate should have a ‘can do’ attitude to help create a pleasurable working environment, would possess excellent floor service skills, and embody strong written and verbal communication skills. The individual must be self-motivated, comfortable working alone and as part of a team, accountable, discrete, and polished to serve as front of house across several households and cottages in Carpinteria, CA, including beach house and ranch properties. This role would serve as primary support to the COO and report on a dotted line to the Estate Manager / Chief of Staff. Work experience/education in hospitality, property management and/or business. Bi-lingual in English / Spanish is a plus.

Primary Job Responsibilities
• Acting as the public face to ensure the family and guest experience is enjoyable and problem free.
• Greeting and showing guests how to use the households and amenities where they are staying.
• Instructing guests how to gain access to the property and ensuring household information data is always up to date.
• Providing recommendations to guests for local restaurants, grocery stores and local activities.
• Serving at day/evening gatherings-primarily when family is in residence and on occasional holidays. Availability to work at auxiliary residences, as needed.
• Scheduling and management of housekeeping staff to ensure the needs of family and guests are always met.
• Reviewing employee timesheets for accuracy, holding housekeeping staff accountable to their weekly schedules, and evaluating their ongoing performance.
• Maintaining the family’s essential list at the ranch – list provided by COO.
• Availability to run errands and tasks as requested by the family, guests, chefs and COO. When the family is in residence, doing some light straightening up and cleaning, as needed.
• Understanding and execution of all the opening and closing procedures stated in the household manuals. Preparing public areas for family or guests’ arrival.
• Working knowledge of HVAC, Coffee & Espresso machines, Ice machine & subzero fridges, Propane BBQs, Wine Cooler & Kegerators, Main kitchen appliances, indoor/outdoor lighting.
• Checking and troubleshooting Ranch AV (Crestron) equipment: making sure all tv’s, apple tv’s are working. Ability to access Hulu, Netflix, Apple TV/iTunes, Showtime, Showtime Anytime, Amazon Prime, HBO Go and other applications across all devices.
• Troubleshooting and ability to implement solutions to common household issues.
• Ensuring pool and spa at the ranch are at the correct temp and working properly. Managing pool temperature expectations and being fiscally responsible with lowering the temp to an optimal setting when the family is not in residence.
• Maintaining water levels in fountains, making certain they are always in good working order. Other locations include Main House motor court, Main house outside master bedroom, Center courtyard fountain at the main house, Lilly ponds by the palapa, Outside meadow cottage entrance water feature, outside yoga room at Meadow cottage, Field cottage fountain, Fountain by Bocci ball court.
• Supporting staff and chefs, as needed, with stocking and maintaining all pantries and fridges at the ranch and beach, checking expiration dates. Main Beach House Pantry, Main House-Guest House Pantry, Love Shack Pantry, Field House Pantry, Shady Cottage Pantry, Meadow Cottage Pantry. Catering Kitchen Pantry and Main House at Ranch Pantry, Pub snacks, palapa snacks.
• Prioritizing daily work schedules to sustain efficient operations.
• Coordinating with ownership and COO on projects, dinners, events, and concerns.

Description

We are looking for a professional Estate Manager based in Malibu – Pt Dume to be exact! This is a wonderful young couple that is doing a lot of work on their homes and would love someone that loves design and organization!

You will be responsible for overseeing construction (very important that you have that background) managing the homes including the staff -hiring & firing, working with vendors, negotiating contracts, and dealing with budgets. We want to find someone who can not only be an amazing and inspiring manager to the staff, but who can also greet High Profile guests and communicate with the principals, as well as act as their gatekeeper and the face of the family.

The family is looking for someone who can create and implement systems, and take this home to the next level. Experience working in Hotels would be a bonus – we want to find someone who has a service oriented heart and who treats this role with pride!

Schedule is M-F, 8a-6 with flexibility to work after hours/weekends if there is an event or emergency.

Obtain competitive bids and quotes and submits proposed maintenance requests to DOR
Communicates to DOR the status of open issues, action to be taken and related timelines
Establishes and maintains a facilities preventative maintenance program, maintaining logs and records related to equipment operation and maintenance.
Approves vendor invoices which are paid by Family Office
Skills:

Must possess excellent skills in household management, property, and project management
Self-starter/self-motivated with strong time management and organizational skills and detailed follow-through
Bachelor’s Degree preferred
Able to drive with a valid license and clean driving record
Execute extreme level of confidentiality
Understand and execute proper etiquette, upholding it at all times
Essential to be hands-on
Flexibile
Understands the concept of invisible service
Available to travel to other properties in the USA and International

Fabulous high profile family in Manhattan is looking for an Estate Manager with a strong Hospitality background.

This is a salaried management position that will work Monday through Friday, as well as weekends when there are events. The family’s main residence is in LA, so your work will ebb and flow (obviously much more hours when the family is in NYC-typically for Holidays and long weekends.)

Your primary duties are management of a large housekeeping staff, as well as handling all events that take place in the home. You should know formal service, and be very comfortable working with kitchen staff.

This is a boots on the ground position reporting/working with the main Estate Manager who is based in LA. There is also a property manager in the Hamptons you will be working with, and sometimes will need to assist when there is a large event at that property.

Our ideal candidate has hotel and/or estate experience, is hyper-organized, has an amazing sense of style (both clothing and interior), has good administrative skills, amazing boundaries, a keen eye for detail, and management experience.

Please let us know if you are interested. Please send resume in Word document to: nycjobs@thehelpcompany.com

Thank you!

Single Man in Westlake Village is looking for a Personal Assistant /House Manager Hybrid . Your greatest skills are organization, reliability, prioritizing, project management, and event planning. The schedule is 5 days a week… and probably one weekend day. Hours are approximately 12 p.m. to 8 p.m. Monday through Friday with an occasional weekend day. Must be familiar with landscaping and remodels, construction etc. The energy in this house is calm, encouraging, and SUPER organized. The ideal candidate can make executive decisions, is a team player, and LOVES to work! You will need to get along with everyone as you will work alongside a wonderful house keeper, venders, and most importantly the owner’s guests. You need to be kind, honest, and have a high value of privacy. It is key that you are capable of planning large events or small dinner parties, can research the best estate vendors, manage home renovations, and can handle mundane day to day tasks like running errands. You will be the head of the house and will not need micromanaging. The principal is really looking for someone who LOVES to cook. You will be cooking dinner every night and possibly helping with dinner if there are guests. He would also like snacks and food in the fridge as well. Please be dog friendly! Client pays on the books and reimburses for health insurance. There is two weeks paid vacation, paid sick days, and paid holidays. You will be asked to work Thanksgiving and Passover.
WEST VALLEY APPLICANTS ONLY!

We are looking for a trustworthy, loyal and discreet house manager for a client in Charlotte. The client is in process of building their dream home, and need someone who has experience with large/high end renovations.

Candidate must have a minimum of 10 years full time recent experience working as a House Manager. You should be able to manage a staff of 5+ employees, be able to put together House Manuals, filing systems and has a working knowledge of physical house systems including smart home systems.

You will be responsible for vetting vendors, planning travel (commercial & private), managing family calendar (4 people) , and be a true team player!

We are looking for someone who has no ego, and will run the vacuum before an event if needed!

There has never been anyone in this role- the Mrs is looking for someone she can hand the reins over to, and who can take their home and their lives to the next level!

This is a lovely and generous family!

Salary DOE, $!00k plus benefits.

Please send professional resumes to: sfjobs@thehelpcompany.com

This elegant home and gorgeous older gentlman and his partner are looking for the perfect service gentleman to take care of his home and his staff (that have been with him for years) The home is small and elegant and is often photographed. The couple dines alone or with one or 2 other couples – but never more. You would be serving lunch and dinner daily – the chef handles breakfast. You should know how to keep a staff happy, look for any crevices in the home that were not cleaned, and be able to help (instruct) the houskeepers how to keep the home looking like a 10 star hotel. We are looking for a lovely, well spoken, quiet, individual that is looking for a long term and lovely home.

Our HNW client is looking to hire a part-time houseman/driver (10-20 hours a week) in Malibu. Start date as soon as possible. We would love someone who already works in Malibu, you could even come for a couple hours before or after your other job, another possibly is to come on Saturdays.

Responsibilities:
Hand-clean 2 cars
Gas cars
Drive our client to the airport and back when she travels
Clean the sand in front of the house
Clean the deck
Replace light bulbs
Clean grill
Clean the floors in the house

We are looking for a proactive person that will travel between two homes – one in Las Vegas and one in SF The primary home You will be in charge of two homes -the one in SF is
the homes are smart homes Spends most of the time in Las Vegas prep the refrigerator, make siure the house is cleaned out when they leave, work w all vendors and vetting the vendors such as window cleaners, Find and build the black book and manual.Travel ahead and make sure the home is ready. Handle the cars, make sure they are detailed. Small event management at both homes. There could be some pa help as in making appointments for her. Primary home has a family of 3 with a new baby. They are not very formal – He is a solution person you will not be micromanaged.

One of our best clients is looking for a wonderful house manager to join their team! You will work Monday-Friday at the West LA property and have the chance to travel to the Hamptons each summer, around 2 weeks at a time, plus some other travel to other properties as needed. This is one of the best teams, your new colleagues will become dear friends! Everyone loves working for this client and stays for many years!!

We are looking for a service oriented house manager who is just as comfortable to serve the Mr. and Mrs. a glass of wine, as you are working with the housekeepers to prepare for an event and more. You will help manage schedules, research for household items and events, prepare for the client’s travel and advance ahead and more.

We would love a house manager with 5+ years of experience supporting a HNW client or someone in Entertainment. You could also be a Personal Assistant in a HNW Home that has had a hybrid role of PA & HM. Must be tech savvy, great on all Apple products, Microsoft Office, Google Suite. Please love dogs as there are some furry friends in the home.

The schedule is mostly M-F, with an occasional weekend day needed for an event + travel. You should be able to be flexible as needed, an available on email/text after normal hours.

This is an incredible opportunity to support one of the best Estates and Families in the country!

Salary is totally DOE, very competitive, plus wonderful benefits: medical/dental/vision, matching 401k, and PTO!

*Must be fully vaccinated for Covid + booster, or about receive booster.*