One of our best clients is looking for a wonderful house manager to join their team! You will work Monday-Friday at the West LA property and have the chance to travel to the Hamptons each summer, around 2 weeks at a time, plus some other travel to other properties as needed. This is one of the best teams, your new colleagues will become dear friends! Everyone loves working for this client and stays for many years!!

We are looking for a service oriented house manager who is just as comfortable to serve the Mr. and Mrs. a glass of wine, as you are working with the housekeepers to prepare for an event and more. You will help manage schedules, research for household items and events, prepare for the client’s travel and advance ahead and more.

We would love a house manager with 5+ years of experience supporting a HNW client or someone in Entertainment. You could also be a Personal Assistant in a HNW Home that has had a hybrid role of PA & HM. Must be tech savvy, great on all Apple products, Microsoft Office, Google Suite. Please love dogs as there are some furry friends in the home.

The schedule is mostly M-F, with an occasional weekend day needed for an event + travel. You should be able to be flexible as needed, an available on email/text after normal hours.

This is an incredible opportunity to support one of the best Estates and Families in the country!

Salary is totally DOE, very competitive, plus wonderful benefits: medical/dental/vision, matching 401k, and PTO!

*Must be fully vaccinated for Covid + booster, or about receive booster.*

Santa Monica Service Oriented Estate Manager Wanted: VERY fast-paced and high profile couple in Santa Monica is looking for a fully vaccinated and detail-oriented experienced Estate Manager with a TRUE SERVICE HEART to keep the home-front running like a well-oiled machine and help run their busy lives. Occasional travel to Aspen is expected to help set up and oversee a new beautiful home in the mountains. The position requires experience working in fast-paced environments, and top-notch organizational skills. The best candidate for the job is someone who enjoys challenges, and remains calm under pressure. The home is formal in terms of the level of the excellence expected. Duties are overseeing the overall operation of the home, managing staff and vendors, heavy project management (landscape + home improvement), creating maintenance schedules, watching cost, liaising with other staff, and coordinating with the business manager. This list is illustrative, but not exhaustive. Candidates MUST be tech savvy and able to troubleshoot complicated AV equipment, internet issues, home theatre systems and smart home technology. Prior experience caring for/handling fine art, furniture and collectibles is a plus as is knowledge about fashion, as the EM will also help pack and source gifts. Event management is also an important component of the job, so hopefully applicants have planned a great party or two! We are ONLY considering applicants with MINIMUM five years experience as a House Manager. Bachelors degree preferred. Strong knowledge off MAC, MS Office (Word, Excel & Powerpoint) is a must in addition to a clean background & driving record. Working hours are M-F from 9am to 6pm with some early morning/evening and weekend work as required + 24/7 on call/text and always responsive to correspondence. Salary is DOE + health insurance, two weeks vacation and holiday bonus based on performance.

Brentwood family is looking for an A+ House Manager / Family Assistant. Must be proactive, detail-oriented and tech savvy – including familiarity with Microsoft Outlook, Excel, SharePoint, and OneNote as well as Sonos and Control4 home systems. Family is new to Los Angeles and looking for someone with existing vendor rolodex. Must be equally comfortable at a desk and in the home. The role is for a busy family with two children and a dog. Experience in a similar role for at least 3-5 years desired. Looking for a career-oriented, long-term fit. Excellent references a must. College-education preferred. M-F from 9:30-5:30 with flexibility to start earlier to meet vendors or work later and occasional weekends for events. Please reach out to us with your salary request. Medical provided by family investment office you are on a group medical policy. Includes dental as well. 

We are looking for a Malibu-based EM who is capable of overseeing additional homes in NYC & DC. This job works M-F from 9am to 5pm when the family is OOT. When the family is in town, the EM works long hours — generally 12-hours on weekdays and the weekend. There will be some travel to DC & NYC as needed, though most of the mgmt. is done from afar. Duties include managing staff, overseeing vendors & contractors, coordinating with designers for each location, assuring delivery and placement of items, coordinating and outsourcing Chefs and acting as a white-glove concierge when the family is in town, helping with any reservations, purchases, gifting and etc … — Pay is in the $130k-$140k range, plus two weeks paid vacation and health benefits. Please reach out if you are an seasoned EM who has previous experience managing multiple properties. Thank you!

Lovely family visiting from London is staying at a gorgeous home in the Palisades for the next 2-3 months. They need someone to run the home and staff. They are originally from Moscow and have homes there, London & Paris. They love their staff at home but couldn’t bring them here because of visa issues. We would love someone who understands European formal service. They have three young children under 5 years old plus a small staff. Dad is busy working, Mom is here getting medical care, so they need someone kind and experienced to run the household operations while they are here.

Please let us know if you are available to start immediately and your rate.

We have a wonderful position in Bel Air for a local house manager or estate manager with a keen eye for detail and formality. It is important that you understand old world etiquette, discretion and humility.

This is a gorgeous property with principles that have several homes throughout the world.

Requirements:
Must understand all California employment laws
Must have experience hiring and firing
Long, loyal checkable references
Clean background
Need to let things roll off your back
They need someone that will be able to direct the traffic when they or their guests are on property.
Proactive not reactive!
You have a keen eye for detail and need to understand the workings of estate properties – checking everything to keep it going from the lights, to the hvac, to security etc
please send me a resume and cover letter

claudia@thehelpcompany.com

JOB DESCRIPTION
Salary totally DOE + Full Premium PPO Medical/Vision/Dental Insurance + 401k Match.  
 
ROLE AND LOCATION: HR Manager of Family Office Los Angeles, CA
Full-time, Exempt position

SUMMARY:
A dynamic family is looking for an experienced HR manager to supervise the household staff and assist in the day-to-day operations of a private estate. Must commit to implementing and maintaining our core values. The ideal candidate will be proactive, energetic, detail-oriented and be able to anticipate Principals’ needs and provide exceptional service in a timely manner. Qualified candidates will work independently, wear multiple hats and be hands on in a dynamic environment. Must be flexible to shift priorities as needed. 
 
OUR CORE VALUES:
● Principal’s First 
Ability to stay focused on meeting and exceeding Highly Private Principals/Clients needs 
● Learn from mistakes 
Able to admit mistakes upfront and seeks the truth. Learns and grows from mistakes. Makes thoughtful choices and provides solutions to avoid future mistakes. Keeps improving.
● Conscientious
Finishes duties mindfully, effectively and promptly.
● Dedication 
Shows a deep commitment to the role and people.  
● Accountable 
Takes ownership of tasks and time for Due diligence. 
● Independent
Thinks and acts independently.
● Resilience 
Does not complain or shy away from assigned work. Confronts difficulties with a positive outlook. When the going gets tough the tough get going. 
  
RESPONSIBILITIES:
• Set the service standard for the hiring process through training and ongoing management of staff. Required to meet the service needs of the family and property.
• Keep accurate and confidential records of all staff, such as hiring, orientation, training/mentoring, annual reviews and terminations. 
• Manage all related financial matters including accounting, budgets and payroll for domestic staff.
• Provide weekly and/or monthly schedules for staff including time off forms for vacations, holidays and sick time requests.
• Weekly meetings with staff regarding task delegation, inspections of work.
• Act as a point of contact and gatekeeper for principals on all human resource matters – providing updates on team work and status of any concerns related to employee engagement, household activity, scheduled maintenance and current state of staff. 
• Maintain and update household manuals. 
• Order home office supplies and monitor inventory.
• Manage multiple payrolls
• Maintain a filing system for household needs (e.g. car registrations, maintenance contracts, warranties, contractor bids, etc.). 
• Work with, schedule, supervise and upkeep of maintenance schedules for household vendors: HVAC, electrician, plumbing, generator, well systems, etc. 
• Review and submit human resource related invoices for processing 
• Familiar with California labor laws and processing employee benefits
• Comfortable managing HR needs for Family’s Non Profit
 
QUALIFICATIONS AND CHARACTER SKETCH:
• 4-Year degree from accredited college or university.
• Minimum of 5-7+ years of relevant experience (bonus if you have experience working with Estate Staff or small hotel)
• Excellent Human resources experience and management skills.
• Clear understanding of employees that perform regular household mechanical systems, appliances, technology and routine maintenance practices of these systems.
• Possess superior organizational and time management skills.
• Excellent HR and project management skills.
• Positive attitude, team player, capable of working well with a vast array employees. 
• Technically savvy and Resourceful. Familiar with Internet research, Gmail, Google Docs, Google Sheets and Calendar. 
• Comfortable with iPhone or Android, including texting, camera phone, and smartphone apps. 
• Able to multitask and prioritize well.
• Excellent command of the English language, both written and spoken.
• Flexible schedule with availability to work overtime and weekends as needed.
• Valid driver’s license and perfect driving record.
• Legal to work in the United States.
• Able to pass an extensive background check, including criminal and credit check.

We are working with an amazing family in Beverly Hills who is looking for a new Estate Manager. This is a M-F position; however there will be times when things need to be tended to after hours or over the weekend. It’s a hybrid position which will include a good deal of assisting the Principal and his extended family. You will manage (hire/fire/train) a staff of around six in addition to vendors. The Estate Manager walks the property daily to see what needs to be done though all major construction is handled by a GC so it’s more about the smaller day-to-day issues versus overseeing renovations. There’s definitely a concierge component here — tending to the needs of the family when it comes to booking appointments & travel, scheduling, making reservations and helping when there are parties. This is a job for a candidate who likes to manage a lot of moving parts. We are looking for candidates with longevity in previous positions on their resume as the family is hoping to hire someone on long-term. They’ve had several employees in their home for 20+ years. Please reach out if interested. THANK YOU!

We are looking for someone to work under the estate manager, but that can also work next to him. The family loves to entertain and have lavish parties. Your role is to make sure the guests and the principals are well attended to! You will be responsible for managing the day to day affairs of the guest residence. This home is primarily used for events and house guests. You will help manage the staff, the housekeepers, and make sure all the residences are up to snuff. You must be somewhat flexible but the typical work week is 9-6, Monday – Friday. We are looking for a polished professional.

OUR CORE VALUES:

● Principal’s First

Ability to stay focused on meeting and exceeding Highly Private Principals/Clients needs

● Learn from mistakes

Able to admit mistakes upfront and seeks the truth. Learns and grows from mistakes. Makes thoughtful choices and provides solutions to avoid future mistakes. Keeps improving.

● Conscientious

Finishes duties mindfully, effectively and promptly.

● Dedication Shows a deep commitment to the role and people.

● Accountable Takes ownership of tasks and time for Due diligence.

● Independent

Thinks and acts independently.

● Resilience Does not complain or shy away from assigned work. Confronts difficulties with a positive outlook. When the going gets tough the tough get going.

RESPONSIBILITIES:

• Set the service standard for the hiring process through training and ongoing management of staff. Required to meet the service needs of the family and property.

QUALIFICATIONS AND CHARACTER SKETCH:

• 4-Year degree from accredited college or university. / or AA in hospitality or hotel management

• Minimum of 5-7+ years of relevant experience (bonus if you have experience working with Estate Staff, that would be a plus)

• Possess superior organizational and time management skills.

• Positive attitude, team player, capable of working well with a vast array employees.

• Technically savvy and Resourceful. Familiar with Internet research, Gmail, Google Docs, Google Sheets and Calendar.

• Comfortable with iPhone, including texting, camera phone, and smartphone apps.

• Able to multitask and prioritize well.

• Excellent command of the English language, both written and spoken.

• Flexible schedule with availability to work overtime and weekends as needed.

• Valid driver’s license and perfect driving record.

• Legal to work in the United States.

• Able to pass an extensive background check, including criminal and credit check.

Beautiful family with two homes (Bel Air & Malibu) is looking for a new M-F Housekeeper who can work from 9:00am to 5:00pm. The new hire will report to a Head Housekeeper and will be expected to work in both homes as needed. There are two dogs and three children in the house, so applicants should love children and animals and should enjoy working on a good size staff. Pay is on the books and the family offers paid time off + $300/month towards health benefits. Please reach out if interested in this wonderful opportunity. Thank you!