Very special and high profile client in Malibu is looking for a TEMPORARY Project Manager/House Manager for approximately eight weeks starting immediately. The home is not large (3,500 square feet) and is near Point Dume. It’s currently under renovation and requires oversight and stem-to-stern project management. Candidates MUST have experience with renovations as we need someone who can keep an eye on everything and act as an owner’s representative and General Contractor liaison. This position is all about fine tuning the amenities, getting furniture in, managing the house, keeping an eye on BUDGETS, working with designers, coordinating a move & etc … You will work under the main Estate Manager for the family. There may be an opportunity for this position to grow or last longer than the anticipated eight weeks. The ideal candidate is meticulous and organized with high profile exposure and project mgmt/renovation experience and is comfortable with working with budgets. Please reach out if interested. Thank you!

SERVERS & BARTENDERS NEEDED: Wonderful family on the W. side who entertain regularly would like to retain a couple of EXPERIENCED bartenders and servers to work on call, typically 2 nights per week. This position offers excellent compensation and a great work environment. Please reach out if interested. Thank you!

We have a wonderful position in Santa Barbara for a local house manager or estate manager with a keen eye for detail and formality. It is important that you understand old world etiquette, discretion and humility.

This is a gorgeous 16 acre property,with a few people in staff that have been there for 15 years. The gardeners and the housekeepers know the property fairly well, so the estate manager will not need to train them
The family in only on property for the long weekends, so be prepared to work on the week ends with mid week off.
They need someone that will be able to direct the traffic when dignitaries and royalty are on property.
They are looking for someone proactive not reactive!
You need a keen eye for detail and need to understand the workings of a beatiful property – checking everything to keep it going from the lights, to the hvac, to the washing machines etc
please send me a resume and cover letter
MUST BE LOCAL

claudia@thehelpcompany.com

House Manager Job Description
Working Environment:
• This is a 13,000 square foot home with a guest house, swimming pool, car garage/wine room on approximately 2.8 acres in hidden hills, california
• The house is a smart home with modern audio/visual, security, lighting, HVAC and WiFi systems with back up generators (will be installed) for essential functions of the main home and the entire guest house. There are 4 vehicles.
• In residence are a middle-aged married couple and the wife’s mother. A highly trained and well disciplined german shepherd is the family pet.
• The husband suffers from chronic Lyme disease and requires non-medical round the clock care and assistance. The wife also has chronic Lyme disease but can function at a high level with personal assistance and some care and is the Estate Manager.
• Will be looking for 4 round the clock caregivers for assistance to both parties as well as household chores including cleaning, laundry, errands and light cooking. Principal cooking is provided by the wife’s mother. Principal has an assistant in Los Angeles area.
• Future plans may include hiring a housekeeper.
• This is a fragrance and chemical free environment
Primary Duties:
• This will be a full time position with benefits. There is some flexibility in initially establishing a fixed schedule. Candidate can expect some off hour calls for problem solving and/or emergencies.
• Supervise existing staff. Maintain schedules, set expectations, monitor performance and resolve conflicts and issues that may arise.
• Manage all communications between the wife and all staff and service providers to relieve her stress and make effective use of her limited time due to her health concerns and abilities. 
• Assist in any and all care and assistance activities to supplement existing staff when and if needed.
• Report any items in the house in need of repairs or enhancements and discuss with wife.
• Help with medical bills insurance submission/follow up

• Schedule and coordinate appointments and drive either party to them. May require use of a wheel chair.
• Schedule and coordinate household service providers, repairs and improvements as directed by either party.
• Maintain inventories of medical supplies, vitamins and supplements, water, food etc. and shop or order as necessary.
Additional Duties:
• Provide personal assistance to the wife including bill paying as requested, correspondence, online shopping, miscellaneous errands and any tasks that enable her to fully concentrate her limited energy on their health.
• Conduct research on a wide array of topics and present info to the wife
• Schedule and take all vehicles in for maintenance, registration and keep gassed.
Knowledge and Abilities:
• Well established supervisory skills in a household or similar environment.
• Excellent communication, conflict resolution and problem solving skills.
• Understanding of building and grounds systems and components.
• Working knowledge of computers, smart phones, A/V systems and the local area.
• Desire to provide invaluable life assistance to people who are limited by illness.
• Able to anticipate needs and translate into action.
• Able to calmly yet with determination implement personnel decisions.

Compensation: Full-time, overtime-exempt salaried employee. Salary DOE based on experience, comprehensive benefits plan, plus year-end discretionary bonus.

Schedule: Candidate to work weekends and can expect to have Tuesdays and Wednesdays off. The weekly schedule is subject to change based on the family’s schedule. Hours fluctuate based on family and business needs.

Job Overview: The ideal candidate should have a ‘can do’ attitude to help create a pleasurable working environment, would possess excellent floor service skills, and embody strong written and verbal communication skills. The individual must be self-motivated, comfortable working alone and as part of a team, accountable, discrete, and polished to serve as front of house across several households and cottages in Carpinteria, CA, including beach house and ranch properties. This role would serve as primary support to the COO and report on a dotted line to the Estate Manager / Chief of Staff. Work experience/education in hospitality, property management and/or business. Bi-lingual in English / Spanish is a plus.

Primary Job Responsibilities
• Acting as the public face to ensure the family and guest experience is enjoyable and problem free.
• Greeting and showing guests how to use the households and amenities where they are staying.
• Instructing guests how to gain access to the property and ensuring household information data is always up to date.
• Providing recommendations to guests for local restaurants, grocery stores and local activities.
• Serving at day/evening gatherings-primarily when family is in residence and on occasional holidays. Availability to work at auxiliary residences, as needed.
• Scheduling and management of housekeeping staff to ensure the needs of family and guests are always met.
• Reviewing employee timesheets for accuracy, holding housekeeping staff accountable to their weekly schedules, and evaluating their ongoing performance.
• Maintaining the family’s essential list at the ranch – list provided by COO.
• Availability to run errands and tasks as requested by the family, guests, chefs and COO. When the family is in residence, doing some light straightening up and cleaning, as needed.
• Understanding and execution of all the opening and closing procedures stated in the household manuals. Preparing public areas for family or guests’ arrival.
• Working knowledge of HVAC, Coffee & Espresso machines, Ice machine & subzero fridges, Propane BBQs, Wine Cooler & Kegerators, Main kitchen appliances, indoor/outdoor lighting.
• Checking and troubleshooting Ranch AV (Crestron) equipment: making sure all tv’s, apple tv’s are working. Ability to access Hulu, Netflix, Apple TV/iTunes, Showtime, Showtime Anytime, Amazon Prime, HBO Go and other applications across all devices.
• Troubleshooting and ability to implement solutions to common household issues.
• Ensuring pool and spa at the ranch are at the correct temp and working properly. Managing pool temperature expectations and being fiscally responsible with lowering the temp to an optimal setting when the family is not in residence.
• Maintaining water levels in fountains, making certain they are always in good working order. Other locations include Main House motor court, Main house outside master bedroom, Center courtyard fountain at the main house, Lilly ponds by the palapa, Outside meadow cottage entrance water feature, outside yoga room at Meadow cottage, Field cottage fountain, Fountain by Bocci ball court.
• Supporting staff and chefs, as needed, with stocking and maintaining all pantries and fridges at the ranch and beach, checking expiration dates. Main Beach House Pantry, Main House-Guest House Pantry, Love Shack Pantry, Field House Pantry, Shady Cottage Pantry, Meadow Cottage Pantry. Catering Kitchen Pantry and Main House at Ranch Pantry, Pub snacks, palapa snacks.
• Prioritizing daily work schedules to sustain efficient operations.
• Coordinating with ownership and COO on projects, dinners, events, and concerns.

Description

We are looking for a professional Estate Manager based in Malibu – Pt Dume to be exact! This is a wonderful young couple that is doing a lot of work on their homes and would love someone that loves design and organization!

You will be responsible for overseeing construction (very important that you have that background) managing the homes including the staff -hiring & firing, working with vendors, negotiating contracts, and dealing with budgets. We want to find someone who can not only be an amazing and inspiring manager to the staff, but who can also greet High Profile guests and communicate with the principals, as well as act as their gatekeeper and the face of the family.

The family is looking for someone who can create and implement systems, and take this home to the next level. Experience working in Hotels would be a bonus – we want to find someone who has a service oriented heart and who treats this role with pride!

Schedule is M-F, 8a-6 with flexibility to work after hours/weekends if there is an event or emergency.

Obtain competitive bids and quotes and submits proposed maintenance requests to DOR
Communicates to DOR the status of open issues, action to be taken and related timelines
Establishes and maintains a facilities preventative maintenance program, maintaining logs and records related to equipment operation and maintenance.
Approves vendor invoices which are paid by Family Office
Skills:

Must possess excellent skills in household management, property, and project management
Self-starter/self-motivated with strong time management and organizational skills and detailed follow-through
Bachelor’s Degree preferred
Able to drive with a valid license and clean driving record
Execute extreme level of confidentiality
Understand and execute proper etiquette, upholding it at all times
Essential to be hands-on
Flexibile
Understands the concept of invisible service
Available to travel to other properties in the USA and International