JOB DESCRIPTION
Salary totally DOE + Full Premium PPO Medical/Vision/Dental Insurance + 401k Match.  
 
ROLE AND LOCATION: HR Manager of Family Office Los Angeles, CA
Full-time, Exempt position

SUMMARY:
A dynamic family is looking for an experienced HR manager to supervise the household staff and assist in the day-to-day operations of a private estate. Must commit to implementing and maintaining our core values. The ideal candidate will be proactive, energetic, detail-oriented and be able to anticipate Principals’ needs and provide exceptional service in a timely manner. Qualified candidates will work independently, wear multiple hats and be hands on in a dynamic environment. Must be flexible to shift priorities as needed. 
 
OUR CORE VALUES:
● Principal’s First 
Ability to stay focused on meeting and exceeding Highly Private Principals/Clients needs 
● Learn from mistakes 
Able to admit mistakes upfront and seeks the truth. Learns and grows from mistakes. Makes thoughtful choices and provides solutions to avoid future mistakes. Keeps improving.
● Conscientious
Finishes duties mindfully, effectively and promptly.
● Dedication 
Shows a deep commitment to the role and people.  
● Accountable 
Takes ownership of tasks and time for Due diligence. 
● Independent
Thinks and acts independently.
● Resilience 
Does not complain or shy away from assigned work. Confronts difficulties with a positive outlook. When the going gets tough the tough get going. 
  
RESPONSIBILITIES:
• Set the service standard for the hiring process through training and ongoing management of staff. Required to meet the service needs of the family and property.
• Keep accurate and confidential records of all staff, such as hiring, orientation, training/mentoring, annual reviews and terminations. 
• Manage all related financial matters including accounting, budgets and payroll for domestic staff.
• Provide weekly and/or monthly schedules for staff including time off forms for vacations, holidays and sick time requests.
• Weekly meetings with staff regarding task delegation, inspections of work.
• Act as a point of contact and gatekeeper for principals on all human resource matters – providing updates on team work and status of any concerns related to employee engagement, household activity, scheduled maintenance and current state of staff. 
• Maintain and update household manuals. 
• Order home office supplies and monitor inventory.
• Manage multiple payrolls
• Maintain a filing system for household needs (e.g. car registrations, maintenance contracts, warranties, contractor bids, etc.). 
• Work with, schedule, supervise and upkeep of maintenance schedules for household vendors: HVAC, electrician, plumbing, generator, well systems, etc. 
• Review and submit human resource related invoices for processing 
• Familiar with California labor laws and processing employee benefits
• Comfortable managing HR needs for Family’s Non Profit
 
QUALIFICATIONS AND CHARACTER SKETCH:
• 4-Year degree from accredited college or university.
• Minimum of 5-7+ years of relevant experience (bonus if you have experience working with Estate Staff or small hotel)
• Excellent Human resources experience and management skills.
• Clear understanding of employees that perform regular household mechanical systems, appliances, technology and routine maintenance practices of these systems.
• Possess superior organizational and time management skills.
• Excellent HR and project management skills.
• Positive attitude, team player, capable of working well with a vast array employees. 
• Technically savvy and Resourceful. Familiar with Internet research, Gmail, Google Docs, Google Sheets and Calendar. 
• Comfortable with iPhone or Android, including texting, camera phone, and smartphone apps. 
• Able to multitask and prioritize well.
• Excellent command of the English language, both written and spoken.
• Flexible schedule with availability to work overtime and weekends as needed.
• Valid driver’s license and perfect driving record.
• Legal to work in the United States.
• Able to pass an extensive background check, including criminal and credit check.

We are working with an amazing family in Beverly Hills who is looking for a new Estate Manager. This is a M-F position; however there will be times when things need to be tended to after hours or over the weekend. It’s a hybrid position which will include a good deal of assisting the Principal and his extended family. You will manage (hire/fire/train) a staff of around six in addition to vendors. The Estate Manager walks the property daily to see what needs to be done though all major construction is handled by a GC so it’s more about the smaller day-to-day issues versus overseeing renovations. There’s definitely a concierge component here — tending to the needs of the family when it comes to booking appointments & travel, scheduling, making reservations and helping when there are parties. This is a job for a candidate who likes to manage a lot of moving parts. We are looking for candidates with longevity in previous positions on their resume as the family is hoping to hire someone on long-term. They’ve had several employees in their home for 20+ years. Please reach out if interested. THANK YOU!

We are looking for someone to work under the estate manager, but that can also work next to him. The family loves to entertain and have lavish parties. Your role is to make sure the guests and the principals are well attended to! You will be responsible for managing the day to day affairs of the guest residence. This home is primarily used for events and house guests. You will help manage the staff, the housekeepers, and make sure all the residences are up to snuff. You must be somewhat flexible but the typical work week is 9-6, Monday – Friday. We are looking for a polished professional.

OUR CORE VALUES:

● Principal’s First

Ability to stay focused on meeting and exceeding Highly Private Principals/Clients needs

● Learn from mistakes

Able to admit mistakes upfront and seeks the truth. Learns and grows from mistakes. Makes thoughtful choices and provides solutions to avoid future mistakes. Keeps improving.

● Conscientious

Finishes duties mindfully, effectively and promptly.

● Dedication Shows a deep commitment to the role and people.

● Accountable Takes ownership of tasks and time for Due diligence.

● Independent

Thinks and acts independently.

● Resilience Does not complain or shy away from assigned work. Confronts difficulties with a positive outlook. When the going gets tough the tough get going.

RESPONSIBILITIES:

• Set the service standard for the hiring process through training and ongoing management of staff. Required to meet the service needs of the family and property.

QUALIFICATIONS AND CHARACTER SKETCH:

• 4-Year degree from accredited college or university. / or AA in hospitality or hotel management

• Minimum of 5-7+ years of relevant experience (bonus if you have experience working with Estate Staff, that would be a plus)

• Possess superior organizational and time management skills.

• Positive attitude, team player, capable of working well with a vast array employees.

• Technically savvy and Resourceful. Familiar with Internet research, Gmail, Google Docs, Google Sheets and Calendar.

• Comfortable with iPhone, including texting, camera phone, and smartphone apps.

• Able to multitask and prioritize well.

• Excellent command of the English language, both written and spoken.

• Flexible schedule with availability to work overtime and weekends as needed.

• Valid driver’s license and perfect driving record.

• Legal to work in the United States.

• Able to pass an extensive background check, including criminal and credit check.

Beautiful family with two homes (Bel Air & Malibu) is looking for a new M-F Housekeeper who can work from 9:00am to 5:00pm. The new hire will report to a Head Housekeeper and will be expected to work in both homes as needed. There are two dogs and three children in the house, so applicants should love children and animals and should enjoy working on a good size staff. Pay is on the books and the family offers paid time off + $300/month towards health benefits. Please reach out if interested in this wonderful opportunity. Thank you!

We are looking for a Malibu based EM who is capable of overseeing additional homes in NYC & DC. This job works M-F from 9am to 5pm when the family is OOT. When the family is in town, the EM works long hours — generally 12-hours on weekdays and the weekend. There will be some travel to DC & NYC as needed, though most of the mgmt. is done from afar. Duties include managing staff, overseeing vendors & contractors, coordinating with designers for each location, assuring delivery and placement of items, coordinating and outsourcing Chefs and acting as a white-glove concierge when the family is in town, helping with any reservations, purchases, gifting and etc … — Pay is in the $130k-$140k range, plus two weeks paid vacation and health benefits. Please reach out if you are an seasoned EM who has previous experience managing multiple properties. Thank you!

We are looking for an experienced Estate Manager in East Hampton.

Ideal candidate will have a minimum of 10 years recent full time experience working as a House Manager. You will be overseeing a staff of 5, and working with the Estate Manager in LA.

We are looking for a polished, elegant candidate who can keep the home running year round. The client loves people who have an eye for style, and focus on attention to detail.

This is typically a summer and holiday property for the family – however they have relocated there for the time being due to COVID.

You should be able to thrive in a fast paced environment.

Hospitality background is a bonus! We would love someone who has run a 5 star hotel, and understands the service industry. When the family is in town, they like to host parties and dinners. Someone who loves to plan events and is highly organized is the perfect person for this job!

Local Candidates only please!

Schedule is M-F, 9-7p with flexibility to work nights and weekends as needed.

Must have college degree.

Salary DOE.

Please send professional resumes to: nycjobs@thehelpcompany.com

We love this family with 2 dogs and a busy busy life style. This is truly great for a person that is open to helping this family do what ever is needed to keep them organized and running smoothly. You could be doing anything from managing the vendors, grocery shopping, handling inventory, driving their mom around, bicycling with the 12 year old, doing some office work. There is another home in Malibu that also needs attention, so you could be overseeing work men, or vendors at that home. Please let us know your availability! They are open to part time or full time! If you speak Spanish, that would be a plus!

Salary and benefits DOE

A high profile couple with a gorgeous estate in BH is looking for a true service individual with house management and butler background with estate experience. The staff comprises of a Housekeeper, a Houseman and a Chef as well as a full time landscape manager. You will have the opportunity to live in (with totally private quarters) or out and if you can be totally flexible to work any hours, depending on events. Duties include doing errands, supervising staff, overseeing fine clothing, running/stocking the home, interfacing with vendors, liaising with the Principals and doing minimal hands-on cleaning. Please reach out if you are a candidate with estate management background.
Excellent compensation DOE.

This incredible high networth family is looking for an amazing Estate manager in South San Francisco . The ideal estate manager is excellent at time management and possesses impeccable organizational skills. This individual is responsible for managing home vendors, event planning, and coordinating schedules for the family. The estate manager is also responsible for maintaining the interior decor and documenting possible repairs around the home. This position will require an experienced estate manager with a service oriented mindset, as this position will afford little training and require the estate manager to hit the ground running.

If this sounds like the perfect opportunity for you, please reach out directly to me.

elizabeth@thehelpcompany.com

Fabulous high profile family in Manhattan is looking for an Estate Manager with a strong Hospitality background.

This is a salaried management position that will work Monday through Friday, as well as weekends when there are events. The family’s main residence is in LA, so your work will ebb and flow (obviously much more hours when the family is in NYC-typically for Holidays and long weekends.)

Your primary duties are management of a large housekeeping staff, as well as handling all events that take place in the home. You should know formal service, and be very comfortable working with kitchen staff.

This is a boots on the ground position reporting/working with the main Estate Manager who is based in LA. There is also a property manager in the Hamptons you will be working with, and sometimes will need to assist when there is a large event at that property.

Our ideal candidate has hotel and/or estate experience, is hyper-organized, has an amazing sense of style (both clothing and interior), has good administrative skills, amazing boundaries, a keen eye for detail, and management experience.

Please let us know if you are interested. Please send resume in Word document to: nycjobs@thehelpcompany.com

Thank you!