An active Manhattan family seeks an experienced, service-oriented House Manager to help manage their Southampton home. This is a live-in position (own separate one bedroom cottage) requiring the utmost of flexibility specifically during the summer months and as needed throughout the year. The ideal candidates will take pride in, and find joy overseeing and working within a lively and fun formal home.

Duties include but are not limited to:

• Executive housekeeping duties; a solid foundation in fine home management and adept at managing a long-standing housekeeping team
• Laundry, ironing + fabric care
• Provisioning + managing of appropriate levels of household stock
• Light kitchen duties
• Overseeing and running service during formal + informal dinner parties
• Awareness of five-star level of guest service; able to anticipate every guest need
• Basic handyman skills; ability to oversee small fixes
• Basic knowledge in landscaping and grounds care
• Vendor management
• Errands, as needed
• Dog care, as needed

Ideal candidate will have a minimum of 5 years work related experience, with Excellent references (local references would be a major bonus!), strong problem-solving skills, anticipatory in nature, exceptional organizational skills.

Candidate must be fluent in English and have a valid NY drivers license.

Salary DOE!

Please send professional resumes to: nycjobs@thehelpcompany.com

SUMMARY:

Prominent family looking for a meticulous estate manager to spearhead all operations and upkeep of estate. In this role, you will be required to oversee the daily operations of the estate and the family.

The candidate will work closely with the owner to have a clear understanding of preferences and taste to properly supervise and implement processes that are coherent with the owner’s expectations. Qualified candidates can work independently and can multitask to oversee a myriad of responsibilities and an ever-changing list of priorities.

JOB RESPONSIBILITIES:
• Regularly meet with the owner to discuss plans, events, and general estate requirements, and act as point of contact for owners, providing updates on household activity, scheduled maintenance and state of staff
• Complete oversight of estate; maintaining consistency of standards, procedures and services
• Establish friendly relationship with children and assist in scheduling and executing their activities
• Order and maintain personal stock for principals and children of toiletries, clothes, travel supplies, clean supplies, food, beverages and snacks
• Organize, pack, ship and receive deliveries and packages for household
• Oversee all events and dinner parties, including coordinating with guests and their preferences, event set up and take down, working as a team with chef and sommelier
• Assist with packing for family trips, including organizing luggage, passports, working with guests, etc.
• Contact, screen, propose and oversee vendors, including comparing multiple bids and track budget of projects
• Negotiate and manage contracts, supervise work and review invoices
• Supervise and coordinate on-site activities and provide day-to-day direction of staff
• Prepare realistic plans to address needs and conduct regular walkthroughs of daily checklist
• Work with, schedule, supervise and upkeep of maintenance schedules for household vendors: landscapers, HVAC, electrician, plumbing, etc.
• Supervise construction and renovation projects from design to coordination of schedules, inspections during various construction phases, minoring permits and daily oversight of contractors, ensuring that projects are executed in accordance of designs, budgets, schedules and take appropriate action to minimize impact of deviations
• Review and train staff (hotel-style attitude and discretion are key) and keep accurate records of all employees, such as recruitment, training, orientation, termination, coaching, reviews, schedule
• Demonstrate high-end design sensibilities and appreciation of aesthetic quality
REQUIREMENTS:
• Minimum of 10 years’ experience as an estate manager, with previous experience in both hotels and households
• Must love dogs, children, and have experience managing busy school and activity calendars, as well as keeping up to date medical records, coordinating routine appointments, having emergency kits, veterinarian appointments, etc.
• Sensitive to pricing and cost for all purchases
• Strong network to assist with filling vacant positions
• Strong administrative and operations experience, including hiring, firing, supervising staff, managing expenses, P/L, QuickBooks (or an alternative accounting program), payroll, human resources, NDAs, etc.
• Demonstrated experience of overseeing contractors, including obtaining bids for jobs, and managing multiple simultaneous projects
• Possess superior organizational, process and time management skills
• Outstanding references from both current and previous employers
• Flexible scheduling with an availability to work overtime and weekends as needed
• Valid driver’s license with a perfect driving record
• Candidate must exude high EQ, integrity, reliability and trustworthiness
PERSONALITY PROFILE:
• Hard working
• Tidy
• Flexible
• Calm under pressure
• Organized and thorough
• All-rounder and team player
• No ego

Incredible Family in Beverly Hills needs an experienced House Manager. Duties include the following:
amily Asset Management
◦ Management & facilitation of upgrades & repairs
◦ Vendor & contractor management
◦ Creation & implementation of House Manuals
◦ Manage & monitor AV & networking systems
◦ Security & alarm system management
◦ Maintenance & care of surfaces, carpet & upholstery
◦ Management of safety procedures & medical/first aid including staff training & signage
◦ Management of emergency items including fire extinguishers, generator, emergency packs & containers
◦ Stock & replace house items as needed
◦ Vehicles – service & maintenance, purchases & sales, insurance & registration
◦ Manage & facilitate purchases of family assets e.g. art, boat, water toys, additional properties & other high value assets

Staff Management (6 Domestic Employees)
• Staff scheduling – weekly schedules, sick days, holidays, paid leave, unpaid leave
• ADP Payroll
◦ Weekly payroll
▪ Management of staff submitting hours via timesheets
▪ Pay stub distribution
▪ Reimbursements
• Recruitment & hiring
◦ Interviewing
◦ Trial & training
◦ New employee paperwork processing & add to ADP payroll
◦ Termination of employees
▪ Severance
▪ Release
• Manage staff documents & CA Employee signage
• Staff training, performance review, quality control
• Creation & implementation of all employee processes including, but not limited to, departmental to do lists, checklists, shared calendars, Family fact sheets, handover procedures, lines of communication and more
• Annual/as needed training in CA Employment Law to continue to adhere to legislation

Budget Reporting & Account Management
• Staff CC account management
◦ Monthly statement categorizing & reconciling with receipts
◦ Receipt sorting & filing
◦ Monthly receipt scanning
• Bank account reporting
◦ Monthly reports to Bookkeeper
◦ Management & reporting of petty cash
◦ Management & reporting of Authorized Signer check book
• Budget management & reporting
◦ Working closely with Family’s financial team
◦ Monthly budget review meetings with Principal & bookkeeper
◦ Ongoing oversight of Family’s spending & budgets
◦ Ongoing spreadsheet management & maintenance
◦ Yearly budget reviews

Family Travel
• 15 – 20 trips annually – nationally & internationally
• Travel coordination & bookings – flights (private & commercial), accommodation, meals, staff, nannies, itineraries, guides, greeters, transport and more
• 24/7 availability & support during family travel as needed
• Management of Family & nanny travel documents – passports, G.O.E.S.
• Oversee & assist nannies in management of kid’s travel needs

Family/Personal
• Family medical support e.g. procedure scheduling, insurance approvals, liaising with family’s doctors & specialists
• Facilitate family meals
• Send & deliver gifts as needed
• Errands & purchases as needed
• Oversee & facilitate management of children’s items, schedules, travel & preferences
• Management of family accounts & devices
• Pet care & management

Events
• Provide support in planning & execution of small to medium sized family events on & off site
◦ Vendor sourcing & management
◦ Support staff, in & out of house
Family is looking for a special someone who is very experienced, dog and kid friendly, as well as a fully vaccinated candidate. Salary DOE , health insurance , 401 K and PTO included. You will be working between family office and the family home. Must be fully covid vaccinated drive, and have a car and be located in Los Angeles.

Very special and high profile client in Malibu is looking for a TEMPORARY Project Manager/House Manager for approximately eight weeks starting immediately. The home is not large (3,500 square feet) and is near Point Dume. It’s currently under renovation and requires oversight and stem-to-stern project management. Candidates MUST have experience with renovations as we need someone who can keep an eye on everything and act as an owner’s representative and General Contractor liaison. This position is all about fine tuning the amenities, getting furniture in, managing the house, keeping an eye on BUDGETS, working with designers, coordinating a move & etc … You will work under the main Estate Manager for the family. There may be an opportunity for this position to grow or last longer than the anticipated eight weeks. The ideal candidate is meticulous and organized with high profile exposure and project mgmt/renovation experience and is comfortable with working with budgets. Please reach out if interested. Thank you!

SERVERS & BARTENDERS NEEDED: Wonderful family on the W. side who entertain regularly would like to retain a couple of EXPERIENCED bartenders and servers to work on call, typically 2 nights per week. This position offers excellent compensation and a great work environment. Please reach out if interested. Thank you!

We have a wonderful position in Santa Barbara for a local house manager or estate manager with a keen eye for detail and formality. It is important that you understand old world etiquette, discretion and humility.

This is a gorgeous 16 acre property,with a few people in staff that have been there for 15 years. The gardeners and the housekeepers know the property fairly well, so the estate manager will not need to train them
The family in only on property for the long weekends, so be prepared to work on the week ends with mid week off.
They need someone that will be able to direct the traffic when dignitaries and royalty are on property.
They are looking for someone proactive not reactive!
You need a keen eye for detail and need to understand the workings of a beatiful property – checking everything to keep it going from the lights, to the hvac, to the washing machines etc
please send me a resume and cover letter
MUST BE LOCAL

claudia@thehelpcompany.com

House Manager Job Description
Working Environment:
• This is a 13,000 square foot home with a guest house, swimming pool, car garage/wine room on approximately 2.8 acres in hidden hills, california
• The house is a smart home with modern audio/visual, security, lighting, HVAC and WiFi systems with back up generators (will be installed) for essential functions of the main home and the entire guest house. There are 4 vehicles.
• In residence are a middle-aged married couple and the wife’s mother. A highly trained and well disciplined german shepherd is the family pet.
• The husband suffers from chronic Lyme disease and requires non-medical round the clock care and assistance. The wife also has chronic Lyme disease but can function at a high level with personal assistance and some care and is the Estate Manager.
• Will be looking for 4 round the clock caregivers for assistance to both parties as well as household chores including cleaning, laundry, errands and light cooking. Principal cooking is provided by the wife’s mother. Principal has an assistant in Los Angeles area.
• Future plans may include hiring a housekeeper.
• This is a fragrance and chemical free environment
Primary Duties:
• This will be a full time position with benefits. There is some flexibility in initially establishing a fixed schedule. Candidate can expect some off hour calls for problem solving and/or emergencies.
• Supervise existing staff. Maintain schedules, set expectations, monitor performance and resolve conflicts and issues that may arise.
• Manage all communications between the wife and all staff and service providers to relieve her stress and make effective use of her limited time due to her health concerns and abilities. 
• Assist in any and all care and assistance activities to supplement existing staff when and if needed.
• Report any items in the house in need of repairs or enhancements and discuss with wife.
• Help with medical bills insurance submission/follow up

• Schedule and coordinate appointments and drive either party to them. May require use of a wheel chair.
• Schedule and coordinate household service providers, repairs and improvements as directed by either party.
• Maintain inventories of medical supplies, vitamins and supplements, water, food etc. and shop or order as necessary.
Additional Duties:
• Provide personal assistance to the wife including bill paying as requested, correspondence, online shopping, miscellaneous errands and any tasks that enable her to fully concentrate her limited energy on their health.
• Conduct research on a wide array of topics and present info to the wife
• Schedule and take all vehicles in for maintenance, registration and keep gassed.
Knowledge and Abilities:
• Well established supervisory skills in a household or similar environment.
• Excellent communication, conflict resolution and problem solving skills.
• Understanding of building and grounds systems and components.
• Working knowledge of computers, smart phones, A/V systems and the local area.
• Desire to provide invaluable life assistance to people who are limited by illness.
• Able to anticipate needs and translate into action.
• Able to calmly yet with determination implement personnel decisions.

Compensation: Full-time, overtime-exempt salaried employee. Salary DOE based on experience, comprehensive benefits plan, plus year-end discretionary bonus.

Schedule: Candidate to work weekends and can expect to have Tuesdays and Wednesdays off. The weekly schedule is subject to change based on the family’s schedule. Hours fluctuate based on family and business needs.

Job Overview: The ideal candidate should have a ‘can do’ attitude to help create a pleasurable working environment, would possess excellent floor service skills, and embody strong written and verbal communication skills. The individual must be self-motivated, comfortable working alone and as part of a team, accountable, discrete, and polished to serve as front of house across several households and cottages in Carpinteria, CA, including beach house and ranch properties. This role would serve as primary support to the COO and report on a dotted line to the Estate Manager / Chief of Staff. Work experience/education in hospitality, property management and/or business. Bi-lingual in English / Spanish is a plus.

Primary Job Responsibilities
• Acting as the public face to ensure the family and guest experience is enjoyable and problem free.
• Greeting and showing guests how to use the households and amenities where they are staying.
• Instructing guests how to gain access to the property and ensuring household information data is always up to date.
• Providing recommendations to guests for local restaurants, grocery stores and local activities.
• Serving at day/evening gatherings-primarily when family is in residence and on occasional holidays. Availability to work at auxiliary residences, as needed.
• Scheduling and management of housekeeping staff to ensure the needs of family and guests are always met.
• Reviewing employee timesheets for accuracy, holding housekeeping staff accountable to their weekly schedules, and evaluating their ongoing performance.
• Maintaining the family’s essential list at the ranch – list provided by COO.
• Availability to run errands and tasks as requested by the family, guests, chefs and COO. When the family is in residence, doing some light straightening up and cleaning, as needed.
• Understanding and execution of all the opening and closing procedures stated in the household manuals. Preparing public areas for family or guests’ arrival.
• Working knowledge of HVAC, Coffee & Espresso machines, Ice machine & subzero fridges, Propane BBQs, Wine Cooler & Kegerators, Main kitchen appliances, indoor/outdoor lighting.
• Checking and troubleshooting Ranch AV (Crestron) equipment: making sure all tv’s, apple tv’s are working. Ability to access Hulu, Netflix, Apple TV/iTunes, Showtime, Showtime Anytime, Amazon Prime, HBO Go and other applications across all devices.
• Troubleshooting and ability to implement solutions to common household issues.
• Ensuring pool and spa at the ranch are at the correct temp and working properly. Managing pool temperature expectations and being fiscally responsible with lowering the temp to an optimal setting when the family is not in residence.
• Maintaining water levels in fountains, making certain they are always in good working order. Other locations include Main House motor court, Main house outside master bedroom, Center courtyard fountain at the main house, Lilly ponds by the palapa, Outside meadow cottage entrance water feature, outside yoga room at Meadow cottage, Field cottage fountain, Fountain by Bocci ball court.
• Supporting staff and chefs, as needed, with stocking and maintaining all pantries and fridges at the ranch and beach, checking expiration dates. Main Beach House Pantry, Main House-Guest House Pantry, Love Shack Pantry, Field House Pantry, Shady Cottage Pantry, Meadow Cottage Pantry. Catering Kitchen Pantry and Main House at Ranch Pantry, Pub snacks, palapa snacks.
• Prioritizing daily work schedules to sustain efficient operations.
• Coordinating with ownership and COO on projects, dinners, events, and concerns.

Description

We are looking for a professional Estate Manager based in Malibu – Pt Dume to be exact! This is a wonderful young couple that is doing a lot of work on their homes and would love someone that loves design and organization!

You will be responsible for overseeing construction (very important that you have that background) managing the homes including the staff -hiring & firing, working with vendors, negotiating contracts, and dealing with budgets. We want to find someone who can not only be an amazing and inspiring manager to the staff, but who can also greet High Profile guests and communicate with the principals, as well as act as their gatekeeper and the face of the family.

The family is looking for someone who can create and implement systems, and take this home to the next level. Experience working in Hotels would be a bonus – we want to find someone who has a service oriented heart and who treats this role with pride!

Schedule is M-F, 8a-6 with flexibility to work after hours/weekends if there is an event or emergency.

Obtain competitive bids and quotes and submits proposed maintenance requests to DOR
Communicates to DOR the status of open issues, action to be taken and related timelines
Establishes and maintains a facilities preventative maintenance program, maintaining logs and records related to equipment operation and maintenance.
Approves vendor invoices which are paid by Family Office
Skills:

Must possess excellent skills in household management, property, and project management
Self-starter/self-motivated with strong time management and organizational skills and detailed follow-through
Bachelor’s Degree preferred
Able to drive with a valid license and clean driving record
Execute extreme level of confidentiality
Understand and execute proper etiquette, upholding it at all times
Essential to be hands-on
Flexibile
Understands the concept of invisible service
Available to travel to other properties in the USA and International