Los Angeles

Seeking IT Wiz Assistant to support the IT Director at the most wonderful Family Estate in Los Angeles

Filled

Posted : 02/22/24

We are looking for a full time IT person that can help with day to day IT. If you have worked at the Apple store, IT Department at an Entertainment company, or on a help desk, this could be perfect for you. We need a team player with a great attitude who loves to research and implement systems. These homes are primarily Mac – you will be updating operating systems, troubleshooting email issues, setup any and all new computers and iphones.

Job Description
Job Title: West Coast Tech Assistant
Responsible to: Director of IT

General duties include working with Apple computers and devices, as well as Windows systems, and a variety of AV and other technology applications. You will ensure all properties (East and West Coast) are fully operational in order to reliably serve the principals and their support staff.

You will also work closely with the Director of IT and the West Coast IT staff to ensure technological consistency across the properties. High competency in all aspects of technology is required, as well as advanced troubleshooting skills and a team-oriented attitude.

Responsibilities
The position includes, but is not limited to, the following tasks:
• Assist with managing and providing IT and AV support to the Family and Family Office staff across all properties including, but not limited to, staff computers and phones; family computers, phones, cameras, televisions, automobile tech, and media collections
• Maintain, manage and troubleshoot the software and hardware components to the A V and home- automation system across all properties
• Identify the need for upgrades, configurations or new systems and report to Director of IT on all items
• Assist with analyzing the business requirements of all departments to determine their technology
needs
• Ensure all devices are upgraded and patched for security vulnerabilities and verify backups are current
• Manage the decommissioning and recycling donation of old A V, computer and networking
components
• Research, evaluate, and support the implementation of new solutions or applications
• Respond to the IT needs of Family and Staff in a timely manner
• Coordinate mobile phone setup, MDM provisioning and maintenance
• Continually evaluate and collaborate with principal staff members to find ways to improve efficiency and workflow by implementing technological solutions
• Instruct end users on resolving technical issues, teaching new skills
• Manage DVR recordings, streaming account watchlists, and movie collections
• Maintain and calibrate photo printers for accurate color prints
• Basic photo editing, post-processing, and printing
• Maintain contact accounts and generate regular backups
• Create procedures and technical documents necessary to the entire organization
• Establish accounts for new users and maintain records of all logins
• Track inventories of devices, accessories, and print supplies
• Submit purchase requests and follow-up in a timely manner
• Maintain current knowledge of all AV and IT products and solutions both old and new to the market
• Travel a few times a year as needed to the East Coast Properties

Key Skills
• Planning and prioritization in a fast-paced environment
• Problem Solving to Decision Making
• Clear Communication Skills
• Team Player
• Flexible and accepting of change
• Proactive
• Technical savvy to troubleshooting ability
• Able to learn new things on an ongoing basis
• Comfortable working with a wide range of technologies

Base hourly rate is $40-42 an hour, excellent Health Insurance plus 401k! (You’ll gross minimum $83,000-$87,000 a year.) Paid vacation, sick days and holidays as well.

Must be able to pass a comprehensive background check.

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Los Angeles

Director of Security

Filled

Posted : 10/12/23

Director of Security — Our client seeks to fill a Director of Security position. DOS should have experience leading a team of 4-8 security personnel and will be tasked with building and implementing detailed policies and procedures to ensure security protocols are administered. The position is based in LA and travel is required. Minimum requirements: valid CA Guard Card; exposed firearm permit; valid CA CCW, first aid CPR AED, CA DL, US passport and minimum 5plus years experience managing a residential security team. Must also be able to pass pre-employment background investigation. Please reach out if interested with your compensation expectation IF you meet the minimum requirements.

Thank you!

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Los Angeles

Unbelievable Driver opportunity in Beverly Hills

Filled

Posted : 09/20/23

This is truly a dream job! You get the opportunity to be a full time driver for a lovely family based in Beverly Hills. You will promptly pick-up and drop-off Principals, and guests, collect, greet, and assist passengers with entering and exiting the vehicle. Anticipate and execute all the Principals’ real-time requests while transporting. Assist passengers with their luggage, bags, and possessions. Handle items with care ensuring they are properly secured during vehicle movement. Ensure passengers’ identities and conversations remain confidential. Always comply with road regulations to keep passengers safe. Practice defensive driving. Develop and maintain an interior exterior cleaning schedule for regular and deep cleaning for all vehicles. Manage and schedule routine services and all maintenance appointments. Ensure maintenance is scheduled within prescribed time periods. Create and maintain a Preference Log for Principals. Ensure that each vehicle is stocked with the Principals desired beverages, personal items, device chargers, cleaning products, emergency supplies, etc. Oversee inventory of vehicle supplies and ensure all inventories are organized and current. Coordinate deliveries between the residences and the office or other locations as requested. Shop for household items and run errands, and perform other duties as needed. You are perfect for this job if you have at least 3 years of expereince as a Private Driver, expert knowledge of the local environment (i.e., roads, neighborhoods, highways, and bridges), ability to work during evenings, long hours, and on weekends, as required. This family is looking for a Driver who is warm, polished, poised, intuitive, respectful, calm, and collaborative by nature. Someone who is exceptionally organized, intelligent, dynamic, confident, natural multi-tasker, resourceful, and service hearted. And must have the ability to accommodate a non-traditional work schedule and remain flexible to meet the family’s needs. You will get an amazing salary of around $100,000 full Benefits, anad again an amzing chance to be part of an amazing family. Please reach out ASAP if this sounds like it should be your job.

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Los Angeles

House manager needed for large Encino estate

Filled

Posted : 09/15/23

A lovely European couple is looking for an estate manager to help run the property, handle the security, and possibly help with some personal matters. The home was just built, so construction is still happening. Hospitality is a part of this position, as the family would love to entertain. Because they travel a lot, it would be helpful if you enjoy handling different kind of project other then only managing the staff. Please let us know if you are interested.

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Los Angeles

part time House manager needed for beautiful estate in Tarazana

Filled

Posted : 08/25/23

We are looking for a house manager who has experience with managing and maintaining properties. This unique property is on 4 acres and has 4 different structures. This beautiful family needs someone to organize, and create systems. They would love someone who has their own black book and be able to schedule and follow up with vendors.
Tuesday to Thursday 8 hours a day

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new york area

Hamptons house manager needed

Filled

Posted : 12/12/23

We are looking for that unicorn that has hospitality in their veins. This gorgeous estate hosts the who’s who in entertainment, politics, and media – that being said, we are looking for someone that loves service! The estate can use an executive housekeeper, as well as a wonderful hospitality manager. If you have been the director of food in a 5 star hotel, this could be your next move! Everyone on the team has been with the family forever – they are generous, respectful and fun! You will be in charge of the housekeeping team, the vendors, and the events. This role is fun and busy as the family comes and goes and hosts amazing events at this property!

Best benefit package in the city!

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Los Angeles

Personal Driver and Maintenance Associate Needed for Amazing Couple in Bel Air

Filled

Posted : 01/18/24

A very special client is looking for a reliable an skilled Driver Maintenance Associate to join their team. Duties include safe and reliable transportation and vehicle maintenance. When not driving, employee will act as a Maintenance Associate performing a variety of repairs, maintenance, cleaning and renovation-related tasks to ensure the property is in tip-top shape. Employee reports to a House Manager and the Principals. We are looking for proven experience as a driver, maintenance worker or similar. Applicants must have valid driver’s license and a clean driving record, plus proof of full vaccination for Covid-19. Competitive compensation package offered including fully paid insurance premiums for employee (medical, dental to vision), paid time off and 401k Retirement Savings Plan.

Please reach out if interested in this awesome opportunity!

Thank you!

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Los Angeles

Assistant house manager with hospitality heart needed on Westside

Filled

Posted : 02/20/24

We are looking for that service heart individual who would love to gain some skills in house management and work along side an amazing and fun household team. This job would be perfect for you if you have been in a high end boutique or michelin star restaurant. You have an eye for detail, love making people feel good, and can read a room! Please let us know if you are interested.

Job Description

Job Title: House Manager
Responsible to: Estate manager

Purpose:
You will be responsible for working with the already established house team and assisting with all interior home management and assisting with all hospitality, service and event planning.
It will be your job to work alongside the house managers to encourage, inspire and develop the house team to work to a very high standard within an environment that embraces the values of honesty, integrity, teamwork and helpfulness.

The position will include, but will not be limited to, the following tasks:

• Working alongside the House Manager to ensure a calm, organized home environment at all times
• Assist with overseeing interiors at Principles’ residences: ensuring consistency of standards procedures and services
• Assisting in maintaining the house for guest readiness, welcoming guests and serving as needed
• Assist in maintaining all inventories and stocking lists
• Assist in oversight of the master closet, including organization, dry cleaning, laundry and packing.
• Assist with organization of all in home closets, drawers and staff areas
• Assist with all home projects as needed
• Assist with scheduling household services and providing prior notification to team and guard on site
• Assist with planning, executing and serving special dinners, events and all social events
• Assist in ensuring all health and safety standards are maintained
• Provide administrative support and assist with home office duties, including answering phones, copying, filing, researching, sending emails and preparing items for all managers
• Backup assist runners as needed
• Assist with packing, shipping and organization of items: luggage, cargo and returning purchased items
• Up to date tech knowledge and ability to troubleshoot technology in real time
• Travel and assist with home set up when family goes on location
• Travel and assist at other family homes as needed
• Knowledge of hospitality, events management and wine service a must

Key skills required
Planning and delivering results
• Clear communication
• Ability to plan and organize
• Ability to delegate
• Flexibility
• Team player

Problem Solving Decision Making
• Analytic ability
• Decisiveness
• Sound judgement
• Ability to prioritize and manage demands from different sources

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Los Angeles

House manager position in BH

Filled

Posted : 09/08/23

Duties: Employee will devote over one-half of her working time to managerial and administrative duties requiring the regular exercise of discretion and independent judgment, with little or no supervision, including the following:
Interviewing, selecting, recommending, hiring, training, evaluating, supervising, and terminating Household staff, service providers and vendors; supervising and overseeing temporary Household service providers and workers, such as workers who may be engaged for an event at the Household or for repairs or remodeling; scheduling and overseeing the workload and performance of Household staff; training Household staff regarding daily timesheets and expense reports; ensuring that the timesheets and expense reports for staff are completed and submitted in a timely manner for payroll and recordkeeping purposes; creating, maintaining and implementing policies for the running of the Household and management of the staff; planning, budgeting, implementing, and overseeing Household projects; assisting in planning events, overseeing preparation for events, and ensuring that events run smoothly; troubleshooting and problem-solving Household maintenance, projects and staffing issues; managing Family and Household calendars; ensuring that the Household remains stocked with up-to-date emergency disaster kits; managing any construction or renovation projects for the Household properties; overseeing and ensuring that the needs of Household guests are attended to (e.g., ensuring that staff members assist guests with making appointments, making car arrangements and or taking clothes to dry cleaning); ensuring that any family pet(s) are appropriate maintained; ensuring that the Household is well-stocked with cleaning and grocery supplies; overseeing the running of errands by staff; overseeing the purchasing of gifts and Household items; ensuring home is properly insured (e.g.,
earthquake insurance); working in tandem with business management to conscientiously vet vendors for quality as well as price comparison; and executing any other duties as directed by Company or the Family that may arise during the course of employment. Salary 150k plus good benefits

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Chicago

Chief of Staff or estate manager with hospitality background needed in Chicago

Filled

Posted : 08/20/23

Estate Manager
A very busy philanthropic family is seeking a hyper organized, proactive, and seasoned hospitality manager to manage multiple homes. We are seeking experience in a large-scale home property. This candidate needs to already possess a firm grasp of the ins and outs of running a property. We are looking for someone who can hit the ground running with a checklist of property maintenance items and a rolodex of vendors. Our ideal candidate understands how to offer 5-star service to the principal and their guests on the property. Being that this is a diverse position, it is imperative that the Estate Manager possess the ability to be a role model and be able to interact with all people. Having the understanding that “switching gears” may happen more often than not.
Looking for someone who is positive, friendly, upbeat — someone who is professional and switched on at all times. The ideal candidate is a team player, but also a great manager and delegator, and will take accountability, providing clear explanations if when things go wrong. The home is fully staffed and the team is amazing – everyone works very well together, so it will take a special person who can jump right in, mesh with the others, and hit the ground running. The candidate will liaise directly with the house manager personal assistant of the Principal. We would like to find someone who has experience running large estates (10,000sfplus) and has worked with house manuals, preferably having a rolodex of contacts of their own to bring to the table.
There are multiple properties therefore this person will liaise with the staff running those properties as well — coordinating vendor schedules etc. We are seeking someone kid and animal friendly, honest, trustworthy, and dependable. MUST have a proven track record of working within a large home, preferably with longevity in each role, and have a squeaky clean background check. Ideal candidates live in Chicago area in case of an immediate need after hours. Looking for a long term fit who will love and care for their home as if it were their own!
Duties will include:
– Conduct regular walk-throughs of the home and grounds and daily checklists
– Schedule, supervise, and upkeep maintenance schedules for household vendors: HVAC, electrician, plumbing, generator, well systems, etc.
– Supervise construction and renovation projects, from design to coordination of schedules and daily oversight of subcontractors.
– Maintain and update household manuals, menus, guest guide books, inventories, etc.
– Develop shopping lists for all household requirements (cleaning, maintenance, food, liquor, etc). Order and maintain household supply inventories: cleaning supplies, beverages, and snacks, etc.
– Maintain seasonal routines and procedures for the household interior and exterior needs: landscaping, window washing, power washing, etc.
– Manage the grounds, including landscaping, and pool
– Ensure that all appliances are fully functioning at all times
– Identify and schedule repairs
– Screen and oversee vendors
– Compare multiple bids and estimates
– Supervise work and review invoices (ensure invoices match up with the work performed)
– Maintain storage units and closet organization. In some cases, develop new organizational systems
– Coordinate onsite activities and provide day-to-day direction of onsite staff (housekeepers, etc)
– Car maintenance and washing schedules
– Handle and care for fine furniture and collectibles.
– Provide occasional assistance with travel and lodging plans
– Oversee all events and dinner parties, orchestrating staff accordingly.
– Greet guests and provide formal (but comfortable) service during the visit.
Experience Qualifications Required:
4-Year College Degree is a plus. At least 5 plus years of directly applicable experience as a house manager property manager or hotel manager. Candidate needs to have previously managed a large-scale home or property (boutique hotel, inn, vacation homes, etc) and be familiar with a high standard of service and hospitality. We will only consider candidates with a proven track record of operating in a trustworthy and discreet manner. We are also looking for a humble and friendly person.
***Must pass an extensive background and credit check. Must provide multiple references.***

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