We are looking for the best hospitality minded, hybrid modern day butler and concierge director. We are helping one of the nicest couples find the best of the best. If hospitality runs in your veins and service is your life…this just might be the job for you! This couple loves to entertain on a small and large scale..they love to be involved in the hosting, so being able to work alongside the principals when hosting is very important. Please see below for the official job description:
Role Overview
We are seeking a hospitality-minded, service-oriented individual who brings strong instincts from restaurants, hotels, or concierge environments into a private home setting. The empty-nester principals want to enjoy their home with frequent dinner parties, semi-annual large parties, semi-annual events, monthly houseguests and annual family reunions.
Schedule to Structure
• Primarily Thursday–Monday when principals are in residence; schedule flexes when they are away
• Typical hours: 1:00pm–9:00pm, with flexibility for dinners or events
• Reports to the Estate Manager, with direct communication with principals
• Live-out position
• Professional but approachable attire required
• Travel listed as up to 60 days per year but likely 1-2 weeks in the first year.
Key Responsibilities
Personal Service to Hospitality
• Provide warm, discreet, and intuitive service to principals and guests
• Support casual dinners, social gatherings, and relaxed entertaining
• Prepare and serve cocktails and wine; assist with beverage flow throughout events
• Support casual dinners such as BBQ or pizza-oven evenings (prepping oven and fixings; making some pizzas alongside principals)
• Assist with light food prep such as: Salads, simple snacks and casual meals
• Maintain awareness of timing and flow:
◦ Knowing when guests are winding down tennis or cocktails
◦ Clearing snacks at the right moment
◦ Timing salads, grill prep, or signaling a chef when to fire the entrée
• Coordinate smoothly with visiting chefs during hosted dinners
• Airport pick-ups and room preparation.
Household Support to Flexibility
• Comfortable stepping in where needed: making a bed or picking up broken glass. The household has cleaning staff but in a pinch it’s all hands on deck.
• Maintain cleanliness and basic food safety protocols in kitchen and service areas
• Ensure cars are gassed and golf carts are charged and ready
• Perform errands such as dry cleaning and miscellaneous requests
Bar to Beverage Support
• Assist with bar setup, cleanup, and basic inventory
• Manage wine and bar organization (experience with CellarTracker a plus, not required)
• We are happy to provide training in: Cocktail development to Wine knowledge
• Candidates do not need advanced beverage expertise on day one. Knowing a few core cocktails is sufficient if hospitality instincts are strong
When Principals Are Away
• Reconcile bar and wine inventory
• Maintain service items and tableware
• Complete organizational projects and household errands
• Continue skill development (cocktails, wine, service flow)
• Preparing for the next events or guests. There will always be something on the calendar!
Qualifications
• Experience in restaurants, hotels, private clubs, or concierge roles strongly preferred
• This may be your first private household role—that is welcome but with strong attention to detail and sound judgement.
• Strong sense of timing, awareness, and guest experience
• Calm, observant, and service-minded
• Comfortable with casual entertaining and hands-on support
• Tech-comfortable with basic apps and inventory tools
• Strong collaboration and support with colleagues and other staff.
• Valid driver’s license with clean driving record
• Ability to lift up to 50 lbs
• High standards of professionalism, discretion, and integrity
If this sounds like the perfect job for you, send us your resume! heather@thehelpcompany.com
