Global

Calling all chef/house managers in Easton, PA

Open

Posted : 11/09/24

We are helping a wonderful family of 4 find a hybrid chef house manager for their home. Ideally, they would like to have someone 3-4 days per week, but are flexible for full-time for the right candidate. The family loves all types of food, and they love to try everything…there are not any dietary restrictions, they are just looking for delicious food! They would like a few lunches and dinner per week. In terms of house management, they would like for you to handle grocery deliveries, manage vendors, oversee a few dinner parties and events that they host each year, vet and hire vendors, etc. You should have experience doing this in prior roles and have references we can check. At the moment, we are only accepting local candidates. Send us your resume if this sounds like the perfect job for you! heather@thehelpcompany.com

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Global

Calling all EPA/House Managers in SD who love wearing many hats

Open

Posted : 11/07/24

We are helping one of the nicest and coolest clients find an executive personal assistant plus house manager. They have a large home that needs someone to stay on top of the maintenance, renovations, vendors, and other part-time staff that works in the home. The clients are both entrepreneurs, so there is some admin work and hands on planning that is also needed. They also own a local venue that hosts live music, events, shows…it is very cool! The role is 2 days in the office or at the venue and 3 days at the home. We are really looking for that unicorn who enjoys multiple projects and wearing many hats. If this sounds like your dream job, send us your resume! Local SD clients only. heather@thehelpcompany.com

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Global

Helping a Carmel Valley family of 5 find a junior runner for M-F

Filled

Posted : 11/12/24

We are helping a stay at home mom find a junior runner or a very junior personal assistant to help with her everyday errands. There are lots of returns, grocery store pick ups and various errands that are needed to get done everyday. The hours are M-F, 930-630. This job is paid hourly, no benefits. If you have former experience and references we can call, send us your resume! heather@thehelpcompany.com

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Global

Looking for an amazing executive housekeeper for a large home in North Scottsdale

Filled

Posted : 11/20/24

We are helping a very kind family find an executive housekeeper for their large home in North Scottsdale. There are not kids in the home, but a large and friendly German Shepherd (so must love dogs!!). They are looking for someone who wants to find their forever job! This role will consist of 50% meticulous cleaning, 25% house management and 25% light cooking for the 2 of them. Daily pet care is not part of your job, but being able to stay in their home and pet sit when they travel would be ideal. The role is M-F, flexible on the start time. They do not micromanage, so being a self-starter is very important. The Mr would like to tell you the family’s likes and dislikes for food, and you be able to research recipes to cook for them. You must be fluent in English, live-out, have a working car and references we can call. If this sounds like your dream job, send us your resume and your hourly rate! heather@thehelpcompany.com

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Global

Looking for a polished and loyal Director of Residences for a family in Greenwich, CT

Filled

Posted : 10/28/24

We are helping a loyal and lovely family find an experienced and sophisticated Director of Residences for their 4 homes. This family has had the same staff for 10 plus years! This is the actual job description from the client. If you match all of the required qualifications, please send us your resume along with your salary requirements. heather@thehelpcompany.com

Private family based in Greenwich, CT is seeking an experienced Director of Residences Multi-Property Estates Manager to manage the day-to-day operations, maintenance, and overall management of four homes (CT, MA, FL, and CO) and all family vehicles.

The Director of Residences, a new role, will design and execute an annual plan for the management of the family’s various properties, including creation and close management of budgets; supervision and communication with local property managers and housekeepers at
each residence; and coordination of all vendors and repairs (including scheduling and billing), both inside and outside the residences.
The ideal candidate will bring a proactive, hands-on approach to managing the complex needs of the family’s properties – an excellent manager who is willing to roll up their sleeves when needed. The role requires 8-10 years of experience managing a similar portfolio of
family residences; strong managerial organizational skills; and excellent communication skills. Some familiarity with hospitality is a plus.
The role is based out of Greenwich, CT (candidates must live within a 75-minute commute by car), with travel between properties year-round as needed. The family is seeking candidates interested in a long-term commitment – their other household employees have tenures between 10 and 24 years with the family.

RESPONSIBILITIES:
1. Property Management: Oversee the daily operations and maintenance of four luxury residences and leased family office space. Single point of contact for the family, providing 360 degree oversight for all their property needs.
● Conduct regular property walk-throughs and inspections to address maintenance needs, including utilities, mechanical, and IT systems
○ Supervise local property managers at each residence
○ Coordinate all maintenance, repairs, and renovations
● Develop, implement, and refine comprehensive household systems and maintenance plans, including creation and updating of household manuals
● Maintain complete and accurate records related to repairs and maintenance
● Manage to-do lists, both planned seasonal maintenance and a running list of unplanned maintenance
● Maintain and audit storage inventory, ensuring accuracy and managing item removal
as needed.
● Special attention to storm prep and special seasonal needs
● Properties (quantity, location, usage) subject to change in the years to come

2. Property Readiness: Leading service and taking care of the family’s needs during their stay; primary responsibility for departure checklist.
● Ensure that properties are well-maintained and ready for use, by stocking personal items and placing orders for new supplies as needed
● Oversee housekeeping staff before, during, and after the family’s stay
● Inventory and oversee purchasing of groceries, pantry items, wine alcohol, sundries, toiletries, medication, linens, cookware, tableware, glassware, cleaning supplies, and appliances
● Manage package deliveries, shipments of luggage, and mail collection forwarding
● Assist with arranging ground transportation, as needed

3. Vendor Management: Build and maintain strong relationships with vendors and contractors.
● Seek bids for repairs and maintenance
● Supervision of maintenance, repairs, construction and renovation projects, either personally or through trusted property manager
● Ensure accountability for timely completion of all repairs
● Be willing to help when needed with on the job issues

4. Budget and Financial Management:
● Create detailed budget for each residence
● Audit property manager bills by property
● Identify opportunities to control cost in and out of existing property management contracts for each residence
● Submit invoices to family or family office for vendor payment
● Maintain credit card receipts

5. Communication and Reporting:
● Maintain regular communication with the family
● Updates on each property will include detailed written reports and spreadsheets to summarize, organize, and analyze property operations, maintenance, and financial performance
● Excellent people management skills, especially conflict resolution and the ability to oversee and work well with people of all backgrounds

6. Technology and Systems Management:
● Be familiar with databases and software, including Excel and PowerPoint, for scheduling, budgeting, and reporting purposes
● Be familiar with smart house systems, like Savant
● Ensure all property systems (e.g., wifi, AV, lighting systems, security, cameras) are up to date and regularly monitored

7. Vehicle Management:
● Ensure maintenance, registration, and insurance on the family’s cars and boats
● Assist with provisioning of all vehicles
● Careful attention to storm prep and winterization needs
● Oversee marine storage and cleaning contracts, and ensure timely completion of repairs

8. Miscellaneous:
● Errands: On occasion, help the family (including adult children and grandparents) with personal tasks, including travel arrangements and errands.

● Events: Assist the family with the coordination and planning of events, including receiving deliveries, meeting with vendors, and overseeing on-site execution

● Holiday needs: Coordinate holiday lighting installation (interior and exterior at each property) and Christmas tree set-up and storage; assist with shipping and delivery of vendor and family gifts

● Driving: In rare instances, help with driving the family between properties, airport, NYC, etc.

● Pets: Coordination of boarding of the family’s dogs when they are traveling, including dropping off and picking up at boarding facilities or the vet

● Hospitality: Be comfortable greeting guests and representing the family well with neighbors, vendors, and social guests in and around the home; high “EQ.”

● Collections: Assist with inventory and insurance needs of the family collections (e.g., art)

● Moving: Coordination with moves, furniture deliveries, rug and art installations, etc.

QUALIFICATIONS:
● Minimum 8-10 years professional working experience in estate management or luxury hospitality.
○ Proven ability to manage household staff and operations, as well as an understanding of construction.
○ Proven experience managing external vendors and building strong relationships with vendors and contractors.
● A minimum of a bachelor’s degree, ideally in business administration, real estate, property management, hospitality, or a similar field.
● Must be tech savvy, proficient on smartphone and email, as well as task management software, MS Office, calendars, and spreadsheets
● Superior communication skills, both written and verbal
● Detail-oriented and organized – a great multitasker
● Looking for a long-term role with a multi-generational family
● Bilingual a plus, especially a Spanish speaker
● Exceptional personal attributes
○ Self-starter, proactive, independent worker
○ Friendly, with excellent interpersonal and communication skills to interact with family, staff, vendors, neighbors, and guests

REQUIREMENTS:
● Must live within an easy commute (75 minutes by car) to Greenwich, CT
● Willingness to travel to other properties as needed, including but not limited to Massachusetts, Colorado, Florida, and Indiana
● Flexibility required in working hours, including evenings, weekends, and holidays, to meet the family’s property needs – a 24 7 mindset
● Legally authorized to work in the U.S. and be paid on the books
● Valid driver’s license with clean driving record (boating license is a plus)
● Valid passport for international travel
● Must pass a comprehensive background check and complete 2-3 interviews
● Completion of a Non-Disclosure Agreement
● Stellar references from recent past employers in a similar role
● Tactful, with a high level of discretion, professionalism, and confidentiality
● Utmost integrity, highest personal ethics; a strong moral compass
● Tolerance and respect for others

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Global

Miami temp chef needed for November, December and January

Filled

Posted : 11/09/24

We are helping a couple in Miami find a temp chef from November 1-18th and then again in December and January. The clients would like lunch and dinner prepared 5-6 days week, with you cooking at their residence. You will also be cooking for 2 staff members, so typically it will be 4 people for each meal. They like mediterranean and comfort food, along with other specific requests. Before they commit to the 3 months, they would like for you to do a 1-2 day trial. If you live in the Miami area and can be available almost every day between Nov 1-18th, and would like more work in December and January, send us your resume along with your houly rate! heather@thehelpcompany.com

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Global

Lovely single lady in Carpenteria needs a wonderful housekeeper

Open

Posted : 10/22/24

A mature single woman in Carpenteria is looking for an executive housekeeper that is wonderful with laundry. She loves her clothing and has 4 closets with 100’’s of shoes to organize. She would love a methodical, proud person that has a wonderful eye for detail. She is open to a 4 day 40 hour work week if you are open to working one weekend day. Must love doggies! Wonderful pay and benefits!

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Global

Looking for the BEST Executive Housekeeper in San Diego

Filled

Posted : 10/12/24

We are helping a very generous family of 5 find the best executive housekeeper in all of Carmel Valley. They are Catholic and looking for someone conservative that aligns with their family values. Mom is a stay at home mom, and wants the best of the best. You must meet all of these requirements to be considered for this role:

-Must have experience as an executive housekeeper in a home minimum of 10k sq feet

-At least 3 years with the same family

-Fluent in English

Looking for the most professional and warmest housekeeper who knows when to disappear, when to step in and help, understands the dynamics of a private home. Relocation assistance will be offered if you are not local to San Diego. If you are looking for your next role with an incredibly generous family and understand all of the above, please send us your resume!

heather@thehelpcompany.com

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Global

Assistant House Manager for UHNW Client in Santa Barbara

Filled

Posted : 09/24/24

We are looking for a great assistant house manager to join our client’s team at their gorgeous ranch and beach property in Carpinteria,CA (Santa Barbara county!) We would love to see that you have hospitality and private estate experience and are comfortable being client facing, and making the magic happen behind the scenes!

Overview:
We are currently seeking a dedicated Assistant House Manager for a family primarily residing in Carpinteria, CA, with occasional travel to other properties in the area. As an Assistant House Manager, you will play a crucial role in maintaining the overall upkeep and providing exceptional service across multiple households and cottages, including beach house and ranch properties. We are looking for a professional individual who possesses excellent communication skills, exceptional attention to detail, and a proactive approach to work.

Responsibilities:
– Serve as the primary point of contact to ensure a pleasant and seamless experience for the family and their guests.
– Greet and familiarize guests with the household and its amenities.
– Instruct guests on property access procedures and ensure up-to-date household information.
– Offer recommendations to guests regarding local restaurants, grocery stores, and nearby activities.
– Assist with food preparation and light cooking during day evening gatherings, primarily when the family is in residence or during holidays.
– Manage the scheduling and supervision of housekeeping staff to ensure the needs of the family and guests are met.
– Maintain and update the family’s essential list at Carpinteria properties, as provided by the Ranch Manager.
– Run errands and complete tasks as assigned by the family, guests, chefs, and Ranch Manager.
– Perform light cleaning and straightening up as needed while the family is in residence.
– Execute opening and closing procedures outlined in the household manuals, preparing public areas for family or guest arrivals.
– Possess working knowledge of HVAC systems, AV (Crestron) equipment, and property appliances.
– Ensure the proper functioning and temperature maintenance of pools and spas at the beach and ranch properties.
– Maintain water levels in fountains and ensure their operational status.
– Support staff and chefs by stocking and maintaining pantries and fridges at the ranch and beach properties, regularly checking expiration dates.

Requirements:
– Minimum of 5 years of experience in a similar role for a family.
– Work experience or education in hospitality, with culinary skills preferred.
– Bilingual in English Spanish is a plus.

Schedule and Compensation:
– Full-time, overtime exempt salaried position with a flexible schedule based on the family’s needs.
– Weekends required, with Tuesdays and Wednesdays off. Schedule subject to change.
– Candidates must live within a reasonable 30-minute driving distance from Carpinteria, CA.
– Competitive salary in the range of $100,000 to $125,000 annually, depending on experience.
– Comprehensive benefits plan.
– Year-end discretionary bonus.

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Global

Looking for THE BEST of THE BEST career nannies for San Diego family

Filled

Posted : 10/12/24

We are helping a very generous family of 5 find the best nanny in all of Carmel Valley. They are Catholic and looking for someone conservative that aligns with their family values. Mom is a stay at home mom, and wants the best of the best. There is a brand new baby and a 2 and 3 year old to tag team with mom and care for. The hours will be primarily 1-9, with every other weekend needed, but flexibility is most important for this family.

Requirements for this role:
-Must have at least 3 years with one family
-Must have experience caring for a minimum of 3 kids

We are looking for someone who was a former camp counselor, a babysitter in highschool or college or a teacher! It is very important that you understand family dynamics – when the family sits down to dinner, this would be a great time for you to go and tidy the children’s rooms, prep for bath time, etc. It is also important that you know how to read a room, when to disappear and when to be around and help. Relocation assistance will be offered if you are not local to San Diego. Must be able to speak fluent English, have a car and drive, know how to swim and ride a bike. If you love kids, know boundaries and love partnering up with a stay at home mom, send us your resume! heather@thehelpcompany.com

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