Warm, but understands the boundaries – real life experience – ONLY accepting candidates with formal butler training or someone who has been in rosewood and or four seasons butler hotel training working with VIP’s

Job Description:
This position reports to the Chairman (Principal) and oversees maintaining day to day upkeep of residential properties in Miami, FL, Los Angeles, CA and Italy with other duties pertaining to high end luxury level service and other special projects as assigned.
Duties Responsibilities:
• Oversees management of Miami property including a housekeeper.
• Overall service acumen to be equivalent to a luxury hotel butler.
• Stocks the house and maintains inventory of food drinks and household supplies: i.e.,
unpacks and stocks supplies when delivered, communicates to Chairman when supplies
are low and need to be ordered.
• Unpacking and packing of luggage bags upon Chairman’s arrival and departure from
residence for business and personal trips.
• Travels, as needed, internationally and domestically to prepare separate residences for
visits, stocking food, cleaning etc.
• Light cooking and drink preparation as directed: i.e. preparation of coffee, salads,
smoothies, light meals, cocktails, wine, etc.
• Organizes occasional small events and dinner parties, including working with vendors to
bring in tables chairs supplies, as needed.
• Acts as chauffeur driver for Chairman locally, as needed to restaurants, airport, etc. and
maintains car with washes gas as needed.
• In charge of service while on private jet trips with Chairman.
• Manages detailed record keeping of day-to-day supply purchases and monthly expense
reporting.
• Manages all vendors- maintains updated list of all vendors and makes sure contractors
have current W C insurance policies.
• Works with Business Manager to keep track of all utility related bills (internet, power,
gas, cable, etc.), and ensure on-time payments.
• Daily walk through and property inspection.
• Responsible for pet maintenance and care as needed.
• Maintains all technology on site and ensures all in working order (televisions, audio,
internet, computers iPads etc.)
• When housekeeper isn’t onsite to perform duties, helps maintain a clean household
including: Washing dishes, utensils, glasses, pots, and pans; wipe and dust surfaces in
rooms, cleans windows to mirrors; vacuums and cleans floors, rugs, furniture, and drapes; removes and regularly cleans linens, towels, bedspreads, and blankets; places and neatly tucks clean sheets and blankets on beds and replaces pillowcases; stocks towels, washcloths, and hand towels in bathrooms; picks up and empties trash containers.
• Performs other related duties as assigned. Required Skills Abilities:
• Knowledge of high-end hotel service industry, preferably trained in a butler-like capacity by luxury hotel group.
• Detail-oriented and thorough.
• Ability to prepare food drinks on occasion with knowledge of wines,
bartending mixology.
• Tech savvy with home media and tech needs.
• Someone who is pet friendly.
• Bilingual: Spanish and Italian language fluency preferred, Sufficient ability to read, write,
speak, understand, and communicate in English, Spanish and Italian to complete work
efficiently, effectively, and courteously.
• Ability to remain discreet and respect the privacy of residents, tenants, and or guests.
Physical Requirements:
• Prolonged periods standing and walking.
• Must be able to lift and carry up to 25 pounds at times.

Please send resumes to heather@thehelpcompany.com

We are helping an incredibly nice but private family in Hawaii find a top notch Director of Facilities. You will be overseeing at minimum 6 residences in Hawaii and Florida. You should have excellent budgeting skills, be an Excel and Quickbooks whiz, and ready for a large but rewarding job! This position requires complete flexibility and the ability to island hop and travel at a moments notice. They would also like someone with a hospitality background and college educated. Please see below for the actual job description from the client. We are only accepting candidates who meet all of these qualifications. If this is your dream job, send us your resume! heather@thehelpcompany.com

Position Overview
The Executive Director of Facilities (EDFM) will be primarily and unfailingly focused on ensuring the satisfaction, comfort, and security of the Clients. The EDFM must be able to independently analyze and manage challenging and non-routine situations and circumstances and must have the ability to grow and evolve to the roles and requirements of the position as those change. The EDFM manages the day-to-day business, personal, and social activities of the Clients; demonstrates the ability to handle confidential information with discretion; prioritizes and handles internal and external mail and correspondence; schedules meetings and maintains (in coordination with the Executive Personal Assistant) daily and long-term calendar, coordinates meetings for the Clients; manages all aspects of Clients’ travel and local transportation requirements; creates and maintains a comprehensive filing system; coordinates Clients’ participation in business as well as community and social activities or events; and works collaboratively with and assists other team members to achieve the mission and goals of the Company.

Essential Functions
Assists in the development of the annual budget and then manages and controls that budget.

Develops and directs the implementation of goals, objectives, policies, procedures, and work standards for the staff and then selects, trains, motivates, and directs company staff and personnel in a cooperative manner and evaluates and reviews work for conformance with company standards.

Travels inter-island as well as abroad with varying frequency in advance to locations where the Clients are to be traveling in order to inspect and evaluate the locations and conditions as well as meet and liaise with hotel (or other accommodation) and staff to ensure communication of and adherence to required conditions, service levels, clients’ dietary requirements and needs, environmental management, and other needs of the Clients.

Obtains or coordinates for obtaining proposals for services; evaluates proposals and effectively negotiates contracts and ensures compliance by service providers.

Troubleshoots and fixes issues with phones, tablets, computers, printer copiers, wi-fi and fiber optic internet, and other devices and systems.

Drives Clients to and retrieves them from appointments, the airport, as well as other locations as needed.

Coordinates with EPA to book Client business travel and vacations and make and confirm restaurant and other reservations.

The EDFM also plans, organizes, manages, and provides administrative direction and oversight for all functions and activities of Company staff, including hiring, training, and supervision.

For Company buildings and residences, the EDFM oversees maintenance, cleaning, and repair of buildings, facilities, grounds, vehicles, and equipment; coordinates assigned activities with other staff, outside vendors and agencies, and guests and invitees of the company.

Checks on and maintains inventory for the home(s) and office workspaces through coordination with Executive Personal Assistant (EPA) and staff.

Can assist Clients with moving and related tasks as needed.

Qualifications
Possesses a four-year degree in a related field and a minimum of five years of related work experience.

Possesses exemplary written and verbal communication skills.

Effectively uses and operates QuickBooks, Microsoft productivity suite programs as well as Apple products (Excel and Word most often), Proton Signal communication software, as well as other standard and typical office software systems.

Possesses excellent organizational, leadership, and interpersonal skills.

Possesses a valid drivers’ license, clean driving record, and excellent and safe driving habits.

Is or can become a notary public.

Hyper organized.

Please reach out to heather@thehelpcompany.com

$200-225k plus partial coverage of medical benefits, 3 weeks pto