We are looking for a discreet, meticulous and self starter House Manager for a high profile couple in BH. Applicant should understand service and hospitality. Major bonus if you ever worked on yacht! Please have prior experience managing staff to vendors (negotiation skill-set) is a MUST. We are looking specifically for TECH SAVVY candidates who understand household mechanics such as smart home technology, complicated audio-visual water to solar systems, keyless entry to more. Candidates should also have excellent computer skills (Microsoft Office to Google Suite.) We are looking for a RESOURCEFUL candidate who knows how to formulate maintenance schedules and can identify, delegate to manage tasks independently while meeting deadlines. Our client seeks demonstrated LEADERSHIP and time-management capabilities. Former high profile exposure is also critical to success in this role. Please reach out if you are an interested candidate whose resume shows loyalty (no short stints) — high profile exposure, House Management experience, tech-skills (systems plus software) a great attitude. This team is amazing, and the Family Office provides top tier benefits! Medical, Dental, Vision Insurance, 401k and many other perks!

Summary
The House Manager supports the daily operations of the principal’s residence and ensures the home runs smoothly and efficiently. This position assists with household staff coordination, vendors, and day-to-day activities while maintaining high service standards. The House Manager reports directly to the Property Manager and assists in implementing household procedures, schedules, and standards. This is a hands-on, service-oriented role that focuses on execution rather than high-level budget or project management.

Core Responsibilities
To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the core responsibilities.
Household Operations and Support
• Implements household procedures as directed by the Property Manager.
• Works closely with the housekeeping team and the chef to ensure the residence is maintained and serviced to the highest standards.
• Assists with daily activities of household staff (e.g., housekeepers) under the direction of the Property Manager.
• Tracks household inventories (supplies, equipment, personal items) and handles routine ordering and seasonal purchasing within approved guidelines.
• Ensures the principal’s service preferences and standards are upheld in all household activities.
• Maintains and updates household manuals, checklists, and records as directed.

Guest and Event Support
• Prepares the residence for guest arrivals and departures in line with established standards.
• Steps in to assist with dinner service and formal table settings as needed.
• Provides on-site support for special events and functions, coordinating with staff and vendors as directed by the Property Manager.
Administration and Reporting
• Communicates daily updates, issues, and service notes to the Property Manager for follow-up or escalation.
• Assists with gathering data for budget preparation or expense tracking but does not manage or approve budgets.

Supervisory Responsibilities
• Provides day-to-day direction to household staff as assigned by the Property Manager to ensure tasks are completed.
• Escalates staffing or performance issues to the Property Manager.

Education and Experience
Education:
• High school diploma required; Bachelor’s Degree or equivalent training preferred.

Experience:
• 3–5 years of experience in private service, hospitality, or household operations.
• Experience coordinating staff and vendors in a service-oriented environment.
• Exposure to high-level residential service standards.

Skills and Abilities
• Strong organizational skills and attention to detail.
• Discretion, confidentiality, and sound judgment in all matters.
• Excellent communication and interpersonal skills; able to work well with staff and guests.
• Ability to multitask, anticipate needs, and adapt to changing priorities.
• Competence with basic household technology, inventory tracking, and scheduling software.
• Valid driver’s license and safe driving record.

Schedule
• The regular work schedule is Wednesday through Sunday when the family is in residence, with flexibility for evenings, weekends, and holidays as needed.
• When the family is not in residence, the position follows a standard Monday–Friday schedule, 9:00 a.m.–5:00 p.m.

Compensation
• This is a salaried position with an annual compensation range of $110,000–$120,000, commensurate with experience.

Working Conditions to Physical Demands
• Work is performed primarily in a household environment with occasional outdoor exposure.
• Must be able to lift and move up to 30 pounds frequently.
• Occasional domestic travel may be requested to support the principal’s needs.

Background Review Interview
• Must be able to satisfy background check and related requirements.

Intellectual and respectful wonderful young family is looking for the best experienced, highly organized, and proactive house manager on the eastside. Dad is busy working on his political entertainment company, Mom is in and out of the house and they have two adore kids plus a lovely nanny and housekeeper. This is a historical home that has modern appliances, so there is often something in need of fixing.

You will oversee operations in a busy, design-forward, family home in Hancock Park. The home is approximately 10,000 square feet and includes multiple outdoor areas, and a pool house.

The ideal candidate will be a discreet self-starter with a talent for problem-solving, excellent vendor management skills, and the ability to anticipate and handle household needs before they become issues. We’re looking for someone who can work independently, behind-the-scenes, and keep things running smoothly in a very active household. You are tech savvy, and wonderful with research and problem solving.

Responsibilities:
• Serve as point person for all household maintenance, repairs, and troubleshooting (e.g. HVAC, ice maker, Wi-Fi, irrigation, appliances, etc.)
• Manage and schedule vendors: electricians, plumbers, handymen, pest control, A V techs, etc.
• Track and manage home maintenance calendar (filter changes, window washing, pool spa maintenance, etc.)
• Handle occasional household purchases, deliveries, returns, and installations
• Maintain inventory of household supplies (e.g. light bulbs, batteries, water filters)
• Coordinate with gardener and landscape team as needed (not micromanaging, but ensuring direction is followed)
• Assist with occasional event support or preparation (e.g. coordinating caterers, rentals, deliveries, light setup)
• Create and maintain a digital household manual and to-do list (e.g. in Google Sheets or Notion)
• Respect family privacy and maintain a low profile while working in the home

Qualifications:
• Prior experience managing a large or multi-staff household
• Exceptional organizational and communication skills
• Ability to be proactive, think critically, and take initiative
• Comfortable using basic tech tools (Google Calendar, shared task lists, etc.)
• Trustworthy, discreet, and professional
• Respect for boundaries and family routines
• Bonus: familiarity with smart home systems (e.g. Crestron, Sonos), interest in design or events

Please have at least 5 plus years of experience as a house manager, or a personal assistant who has helped manage a home to be considered. It would be great if you live near Hancock Park in case there is a plumbing emergency to make it easier to pop over. The schedule will be M-F, two days in person and three days remote for scheduling, updating vendor lists, etc.

Client is offering an hourly rate DOE with guaranteed hours, and help to cover your health insurance plus PTO!

Please send your resume to naomi@thehelpcompany.com if you’re interested in the role with a brief explanation of why you’ll be a great hire for this special family!