San diego

Looking for the BEST OF THE BEST house manager for AMAZING Del Mar home

Open

Posted : 06/05/24

We are helping one of the loveliest family’s in Del Mar find their dream house manager. This family is the nicest!!They just did a major gut renovation and are looking for someone to take over with the remaining maintenance and projects. You should have experience in making house manuals, working with contractors and vendors, research, running errands, being a team player with other staff, helping out as needed, and great at communicating. If you are college educated, a team player, vaccinated, have long-term verifiable references and love making your boss’ life easier, send us your resume along with your salary requirements! heather@thehelpcompany.com

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Los Angeles

Butler Housemanager needed for Hollywood Mogul in LA, Miami and Italy

Open

Posted : 05/16/24

Job Description:
This position reports to the Chairman (Principal) and oversees maintaining day to day upkeep of residential properties in Miami, FL, Los Angeles, CA and Italy with other duties pertaining to high end luxury level service and other special projects as assigned.
Duties Responsibilities:
• Oversees management of Miami property including a housekeeper.
• Overall service acumen to be equivalent to a luxury hotel butler.
• Stocks the house and maintains inventory of food drinks and household supplies: i.e.,
unpacks and stocks supplies when delivered, communicates to Chairman when supplies
are low and need to be ordered.
• Unpacking and packing of luggage bags upon Chairman’s arrival and departure from
residence for business and personal trips.
• Travels, as needed, internationally and domestically to prepare separate residences for
visits, stocking food, cleaning etc.
• Light cooking and drink preparation as directed: i.e. preparation of coffee, salads,
smoothies, light meals, cocktails, wine, etc.
• Organizes occasional small events and dinner parties, including working with vendors to
bring in tables chairs supplies, as needed.
• Acts as chauffeur driver for Chairman locally, as needed to restaurants, airport, etc. and
maintains car with washes gas as needed.
• In charge of service while on private jet trips with Chairman.
• Manages detailed record keeping of day-to-day supply purchases and monthly expense
reporting.
• Manages all vendors- maintains updated list of all vendors and makes sure contractors
have current W C insurance policies.
• Works with Business Manager to keep track of all utility related bills (internet, power,
gas, cable, etc.), and ensure on-time payments.
• Daily walk through and property inspection.
• Responsible for pet maintenance and care as needed.
• Maintains all technology on site and ensures all in working order (televisions, audio,
internet, computers iPads etc.)
• When housekeeper isn’t onsite to perform duties, helps maintain a clean household
including: Washing dishes, utensils, glasses, pots, and pans; wipe and dust surfaces in
rooms, cleans windows to mirrors; vacuums and cleans floors, rugs, furniture, and drapes; removes and regularly cleans linens, towels, bedspreads, and blankets; places and neatly tucks clean sheets and blankets on beds and replaces pillowcases; stocks towels, washcloths, and hand towels in bathrooms; picks up and empties trash containers.
• Performs other related duties as assigned. Required Skills Abilities:
• Knowledge of high-end hotel service industry, preferably trained in a butler-like capacity by luxury hotel group.
• Detail-oriented and thorough.
• Ability to prepare food drinks on occasion with knowledge of wines,
bartending mixology.
• Tech savvy with home media and tech needs.
• Someone who is pet friendly.
• Bilingual: Spanish and Italian language fluency preferred, Sufficient ability to read, write,
speak, understand, and communicate in English, Spanish and Italian to complete work
efficiently, effectively, and courteously.
• Ability to remain discreet and respect the privacy of residents, tenants, and or guests.
Physical Requirements:
• Prolonged periods standing and walking.
• Must be able to lift and carry up to 25 pounds at times.

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Santa Barbara

Estate Manager needed for Dynamic Montecito Family

Filled

Posted : 05/16/24

The Estate Manager (EM) will oversee the daily household operations, staff, and property management of a private family’s California-based residential portfolio. The portfolio consists of a historically significant primary residence in Montecito, a newly acquired house adjacent to the primary residence, two homes on 100 acres in remote Gaviota, CA, and a home in Santa Cruz, CA. This hands-on role will develop efficient workstreams and resources, deliver and execute protocols, and ensure that the properties are maintained in proper working order and that logistical operations run smoothly to create a synonymous experience for the Principals. The Estate Manager will maintain and execute protocols and ensure that the properties are in ‘owner-ready’ condition to accommodate usage by the Principals, family, and guests. This role will embody the family’s values around hospitality, privacy, discretion, and thoughtful management strategies to ensure their homes are meticulously maintained in proper working order and logistical operations are always running smoothly.

The Estate Manager will report to the Managing Director. This role will be responsible for managing the housekeeping, facilities, and grounds team, comprised of employees of the Family Office and outsourced contractors and vendors, and the Lifestyle to Culinary Manager (who is responsible for all residential aesthetics, culinary, events, and special project management). This role will also collaborate closely with the Principal’s team, including Legal, Finance, Design to Construction, and Security, to coordinate and execute a seamless user experience.

From a values perspective, the Principals aspire to have an organization whose members are exceptional, always professional, and strive toward the following three forms of sustainability: (1) economically smart stewards of the dollar; (2) eco-sustainability – are stewards of the earth; (3) personally sustainable – are stewards of ourselves and those around us. As professionals, the Principals envision an environment where the organization’s members strive to be exceptional, to be of service, and to be themselves. They seek to encourage a deliberate mindset where the team is empowered to pause, think, and ask themselves if their approach to a task is the smartest way to do it. This role will take a stewardly approach to ensure that the team constantly embodies and fosters the family’s values inside and outside the organization. This hands-on leadership role requires a forward-leaning mindset with an instinctual default to jump into problems, find solutions, and collaboratively execute them.

ESSENTIAL DUTIES AND RESPONSIBILITIES
PROPERTIES to FACILITIES MANAGEMENT
• Lead the team with all on-the-ground household, property, and project needs for all California properties. Establish routine preventative maintenance schedules, including daily, weekly, monthly, and quarterly task lists.
• Collaborate with the internal team to institute and maintain emergency preparedness procedures and physical safety protocols to protect occupants and assets.
• Institute regular reporting protocols for estate staff and vendors to keep the Principals fully apprised of property to project status.
• Assist in assembling annual home and property expenditure budgets, managing, tracking, and auditing expenses, and serving as a responsible steward of the principal’s resources.
• Be proactive in surveying and recording property conditions, maintenance needs, and deficiencies and take action and facilitate modifications in a timely manner.
• Coordinate and oversee physical move management processes, including specialty services such as high-end furniture, AV IT, or art handling.
• Support the Managing Director during construction planning and execution phases for new developments.
• Maintain the Property Management to Hospitality Database Digital Operations Platform along with the Lifestyle to Culinary Manager to include established standards, curated content, and procedures based on site-specific needs. To include the following estate functions:
o Property Content to Personal Effects – including furnishings, finishes, fixtures, artwork, wardrobe, and personal and household supplies.
o Property Management to Facilities Systems – including building access, maintenance logs, construction documents, user instructions, operating manuals, warranties, records, etc.
o Insurance records – associated with personal property contents and items pending coverage.
o Stocking Par Lists to Reordering – for facilities, household, personal supplies, perishable items, replacement parts, etc.
o Asset Care to Maintenance Protocols – reflecting specific proper care to maintenance protocols.
o Hospitality Delivery – including household, housekeeping, culinary, and personal services protocol
•Develop and manage a supplier and vendor list; arrange for and oversee the work of vendors, suppliers, and consultants. Ensure that all service providers are appropriately scheduled and monitored by staff and that tasks are performed correctly. Monitor budgets contracts and verify adherence to all agreements.
•Monitor or oversee renovation, maintenance, and special projects for all properties. Communicate effectively and proactively with the Principal, architects, builders, designers, consultants, governmental officials, legal professionals, and others involved in various projects to meet the Principal’s objectives.
•Reporting to Community Relations—Communicate effectively with the Principal concerning project progress, problems, and other information of interest. Appropriately represent the Principal to neighbors, local communities, service providers, consultants, and legal and financial partners.
•Vehicle Maintenance—Develop processes for the Facilities to Grounds Supervisor to track vehicle licenses, registrations, preventative maintenance, detailing, and fueling protocols.

VENDOR AND STAFF MANAGEMENT
•Source, vet, schedule, and manage California service providers and property employees providing specialty household services, including housekeeping, laundry, and pet care.
•Oversee the maintenance and repair services for properties, grounds, facilities systems, pools and water features, and vehicles. Miscellaneous trade services, including specialty artisans and craftsmen.
•Provide initial review of vendor and service contracts for accuracy, appropriateness, and consistency. Ensure that all vendors meet privacy and discretion standards and have provided COIs for work performed on properties. •Coordinate and supervise site access according to established security protocols.
•Provide on-site oversight of all household and property maintenance activities, ensuring timely and high-quality completion of all tasks.
•Facilitate efficiency and maximize performance by paying close attention, providing measurement and feedback, and driving consensus with vendors on deliverables and deadlines.
•Mentor and provide resources to staff vendors and encourage ongoing professional development. Compose and conduct employee performance reviews alongside the Managing Director, and develop formal ongoing education and skills enhancement roadmaps.

TECHNICAL SUPPORT
•Oversee home meeting set-up, track online accounts, troubleshoot, and test AV IT equipment and systems.
•Move quickly with the changing environment and stay updated with the latest technology products and services.
•Proficiency with different home operating systems (Lutron, Savant, Crestron, etc.) and productivity tools (e.g., Zoom, Google, Apple, and Microsoft products). Prior experience using Monday.com is a plus.

HOSPITALITY SERVICES
● Principals, Family, and Guest Reception, Visit and Departure Support
o Coordinate with the Managing Director and the Lifestyle to Culinary Manager to confirm visitation occupancy schedules and related stay details.
o Maintain the homes and grounds in ‘owner-ready’ condition, prepare for Principals, family, and guest arrival, and ensure a smooth stay for all parties.
o Conduct post-stay-home and grounds reviews and facilitate the correction of any discovered issues.
● Events to Occasions
o Coordinate closely with the Managing Director, the Lifestyle and Culinary Manager, and relevant staff or vendors on organizing and executing events at the property.
o Ensure property readiness, manage neighbor relations and property staffing schedules, manage equipment load-in and strike schedules, and monitor the site for quality and safety standards.
o Collaborate with security if needed to ensure that all events are being monitored appropriately and all vendors have been vetted and adhere to privacy standards.
● Owner Preferences—With assistance from the Lifestyle to Culinary Manager, oversee the residences’ organizational standards and orderly and meticulous operation. Ensure the smooth flow of information for all personnel to perform jobs effectively and provide recommendations to promote enhanced service to the Principal.

QUALIFICATIONS
Education to Experience
o A bachelor’s degree and a minimum of 5 years of management experience in a privately owned environment. Must have prior private residential experience and knowledge of all matters pertaining to private service.
o Possess familiarity with elevated design aesthetics and construction practices. Demonstrated project management experience with capital improvement projects, contract negotiation, and directing large groups of vendors, including architects, engineers, consultants, and interior to landscape designers.
o Demonstrated experience in maintaining the confidentiality, safety, security, and privacy of a private employer.
Personal Qualities to Character Sketch
o You have a keen eye for picking up on details and preferences.
o You find deep satisfaction from being in service of a principal and anticipating their needs before they do.
o You can efficiently juggle competing deadlines while remaining calm and attentive to detail.
o You love technology and regularly adopt experiment with new forms of technology.
o You are highly organized, driven by details, and a creative and resourceful problem solver with a strong execution ability.
o You have strong and succinct written and oral communication skills.
o You can collaborate with various personalities, build strong, trusting relationships, and see the value of clear dissemination of information to support the principal and greater team.
o You possess self and situational awareness, remain accessible but not intrusive, and always display tact and diplomacy.
o You have high emotional intelligence and an ability to establish strong and trusting relationships. o You possess a flexible and positive “no task too big or too small” attitude.

ADDITIONAL INFORMATION
● Work location: This role will be on-site in Montecito, CA.
● Compensation: Competitive DOE plus benefits.
● The family has pets, and the candidate must be comfortable around pets.
● All qualified finalists require verifiable references and a thorough background check.

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san francisco area

Fabulous family hiring their perfect Household Assistant in lovely Atherton California

Filled

Posted : 05/06/24

Amazing Family Office with 3 residential properties in the Peninsula and an office is hiring a Household Assistant. This role is great for someone who wants to eventually get into home management. Family travels 50 percent of the time so on the weeks they are not in residence your schedule can be flexible, but weekend availability is a MUST. Excited to hear from you and if you have the exact background, please reach out to me ASAP. Hours: 10-6 Monday-Friday working every other weekend when the family is in residence. Pay 50-60 hour plus benefits after 3 months and a 401K after 6 months.

Duties include:
Property Management
Shopping stocking
event preparation
gift shopping and wrapping
Vendor management
project management amongst properties
nightly help in the kitchen helping housekeeping staff prep nightly dinner which usually includes warming, plating, and serving. Someone with a background in nutrition or an interest in culinary arts would be a good fit here
Car maintenance 
Weekly grocery shopping

Qualifications: 
Tech Savvy
College Educated Preferred
Able to pass extensive reference and Background Check
Excellent verbal and written communication skills
Awareness of organic and holistic living 
Happy and Calm demeanor –someone who does not crumble under pressure and who has a sunny helpful personality–someone who is NOT defensive
A love of children and animals
Experience in a high profile staffed home

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Los Angeles

Estate Manager Wanted for Absolutely Gorgeous Palisades Home

Filled

Posted : 04/15/24

Wonderful couple in the Pacific Palisades seeks an energetic Estate Manager to join their staff and assume full responsibility for the day-to-day operations of a large estate, as well as an additional property in Italy. No travel to Italy will be required — there are on-site caregivers — but the LA-based EM will have some oversight and responsibility. The ideal candidate has a pristine background and minimum 5plus years Estate Management experience. Other important attributes are loyalty, excellent verbal and written communication and organizational skills, and the ability to handle sudden changes and requests with ease and a smile. Candidates must also have excellent tech proficiency. This individual will be responsible to ensure the smooth and efficient functioning of the estate, as well as management and supervision for various staff members and vendors. Estate Manager will manage a team of up to ten employees, so please have excellent management skills including the ability to delegate tasks effectively, provide feedback and direction, and maintain a positive work environment. We are holding out for a candidate with a very stable work history, glowing references, and keen attention to detail. A car, insurance, vaccination for Covid, and a valid driver’s license are required for consideration. Ability to travel will be appreciated.

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san francisco area

Insane Facilities Manager job in San Francisco for one of the kindest families

Open

Posted : 05/21/24

This is one of the loveliest families that is looking for a local San Franciscan who can manage their beautiful 4 properties. You MUST live in San Francisco and know the beautiful Bay Area very well, be a strong communicator, Property Management is a Must, have extensive relevant experience so you can hit the ground running with little training, also be a Jane of all trades and comfortable with some personal assistant work. Hours are Monday-Friday, salary of $165,000, full benefits for employee and entire family, and a 401k match!!

The Property Manager is a new role responsible for the residential property management of a busy young couple who reside with their toddler and family dog in a recently renovated four-story house in Pacific Heights. This renovation is in the final stages of punch list completion. This informal Family also enjoys a weekend beach house under renovation in Marin County, a condo being prepared for sale, and a warehouse and mixed-use facility in San Francisco. Reporting directly to the Family, who enjoy a hands-on approach to managing their properties, the PM will serve as the Family’s key point of contact in anticipating and executing their property, facilities, maintenance needs, and real-time requests. This role will actively and accurately advocate for the Family’s needs, liaising with their property and household teams, Family Office, and others throughout their residential portfolio. This position will develop routine maintenance checklists, proactively identify maintenance needs, provide recommended maintenance with price quotes, and manage landscaping, grounds, and vehicles.
The PM must be resourceful and have a hands-on approach when troubleshooting maintenance and facilities issues. This position is also expected to deliver personal assistant support when requested (i.e., running errands, organizing projects, etc.). The candidate must have traditional property management experience and be accustomed to managing household and property vendors, ensuring project punch lists are properly tracked and completed, and providing skillful calendaring of on-site vendors, tradespeople, and contractors. Candidates must be business-like and succinct communicators attuned to discreetly navigating a family’s daily movements. When not on-site at the properties, this role will office virtually and have a touch-down station at the primary residence. This role requires flexible availability and frequent local travel to support the Family. The PM is expected to provide their own reliable transportation (work-related mileage reimbursement will be provided). The ideal candidate will have five years of experience in a similar position, including managing residential properties and supporting a private family’s personal needs. Candidates should possess an intuitive, calm, collaborative, self-directed, organized, and detail- oriented temperament and demonstrate an efficiency mindset. Applicants must reside in San Francisco or Marin County, as local candidates with experience in these locales are required. Relocation not provided.

If this jobs sounds perfect to you and have the exact experience, please reach out to me ASAP!

elizabeth@thehelpcompany.com

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new york area

House manager needed for incredible Greenwich Village townhome

Filled

Posted : 04/21/24

We are looking for a very detail oriented house manager for an incredible, 8000 sq foot townhome in Greenwich Village. The ideal candidate will have prior knowledge of design or architecture and be local to NYC, with house management experience. Your day to day will look like – daily, detailed walk-throughs of the home, vendor management, reporting to the Director of Residences, overseeing maintenance and small projects throughout the home, keeping inventory of the home, getting the home ready for the client’s visits and ensuring all details are perfect. You should also be able to track and manage home bills and coordinate with the family office, everyday tasks such as grocery shopping, shoveling snow (if needed!!), rolling up your sleeves and helping in any way you can (no task too small mentality!), attend to emergency repairs on a weekend, etc! This position is M-F, 9-6pm with a generous salary and excellent benefits package! Send us your resume today if this sounds like a dream job for you! help@thehelpcompany.com

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Los Angeles

Most Empathetic Hybrid House Manager to support our West Valley client

Filled

Posted : 03/27/24

Our client has a huge estate and is looking for someone to keep it going! We would love to see an experienced house manager for this role, who lives close by or ideally, in the west valley. You will work closely with security, a remote assistant and the business office to make sure everything is running smoothly in the home.

The schedule is typically Monday-Friday, about 9am-6pm with flexibility as emergencies arise. Some weeks you’ll be on property 5 days a week, however most will average 3-4 days a week. We need someone who is a great communicator, understands how to give our client privacy and loves dogs as there are several!

Please have experience:
• creating and maintaining a house manual
• doing checks on the property to ensure everything works
• trouble shooting with smart home technology
• turning off and on saunas, spas, exercise equipment etc.
• overseeing all vendors and managing repairs

We are looking for a kind, warm, patient person who has exceptional communication and organizational skills.

Salary is DOE, ready to hire!

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Los Angeles

Beverly Hills Estate Manager Opening

Filled

Posted : 04/05/24

A very kind, generous and philanthropic couple in Beverly Hills seeks a highly organized and experienced Estate Manager with minimum five to ten years experience in a similar role. A bachelor’s degree in a relevant field is preferred. The ideal candidate has managed complex budgets, contracts, vendor relationships, and a staff. This is a full-time position that offers a competitive salary and benefits. A more detailed job description will be shared with candidates whose profiles have been selected for further review. If you are a seasoned Estate Manager with local references who is interested in learning more about this amazing opportunity — we hope to hear from you!

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los angeles area

Calabasas Experienced Estate Manager Needed

Filled

Posted : 03/21/24

Calabasas Experienced Estate Manager Needed: We are looking for an unflappable Estate Manager with high profile exposure who meets the following requirements: college educated, preferably with a hospitality concierge background who has experience managing multiple large-scale properties. Candidates must also have multiple references and be able to pass a rigorous background to credit check. The ideal candidate offers 5-star service to both Principals and guests and should come armed with great vendor relationships and deep knowledge of property management. Duties include regular walk-throughs of two homes (Calabasas daily plus Palm Springs plus Santa Barbara, as needed), scheduling supervising vendors, project management, pet care, maintaining updating household manuals guest books plus inventories, stocking the home, carrying out seasonal routines procedures, managing the grounds, overseeing staff, assisting with travel event logistics to more. This is a position for an experienced (3 years plus) local Estate Manager with high profile exposure, a squeaky clean background, great references and a willingness to manage two properties. We are also open seeing candidates who have done house management while working as a Personal Assistant. Please reach out with your compensation expectations if interested. Thank you!

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