We are looking for a great assistant house manager to join our client’s team at their gorgeous ranch and beach property in Carpinteria,CA (Santa Barbara county!) We would love to see that you have hospitality and private estate experience and are comfortable being client facing, and making the magic happen behind the scenes!

Overview:
We are currently seeking a dedicated Assistant House Manager for a family primarily residing in Carpinteria, CA, with occasional travel to other properties in the area. As an Assistant House Manager, you will play a crucial role in maintaining the overall upkeep and providing exceptional service across multiple households and cottages, including beach house and ranch properties. We are looking for a professional individual who possesses excellent communication skills, exceptional attention to detail, and a proactive approach to work.

Responsibilities:
– Serve as the primary point of contact to ensure a pleasant and seamless experience for the family and their guests.
– Greet and familiarize guests with the household and its amenities.
– Instruct guests on property access procedures and ensure up-to-date household information.
– Offer recommendations to guests regarding local restaurants, grocery stores, and nearby activities.
– Assist with food preparation and light cooking during day evening gatherings, primarily when the family is in residence or during holidays.
– Manage the scheduling and supervision of housekeeping staff to ensure the needs of the family and guests are met.
– Maintain and update the family’s essential list at Carpinteria properties, as provided by the Ranch Manager.
– Run errands and complete tasks as assigned by the family, guests, chefs, and Ranch Manager.
– Perform light cleaning and straightening up as needed while the family is in residence.
– Execute opening and closing procedures outlined in the household manuals, preparing public areas for family or guest arrivals.
– Possess working knowledge of HVAC systems, AV (Crestron) equipment, and property appliances.
– Ensure the proper functioning and temperature maintenance of pools and spas at the beach and ranch properties.
– Maintain water levels in fountains and ensure their operational status.
– Support staff and chefs by stocking and maintaining pantries and fridges at the ranch and beach properties, regularly checking expiration dates.

Requirements:
– Minimum of 5 years of experience in a similar role for a family.
– Work experience or education in hospitality, with culinary skills preferred.
– Bilingual in English Spanish is a plus.

Schedule and Compensation:
– Full-time, overtime exempt salaried position with a flexible schedule based on the family’s needs.
– Weekends required, with Tuesdays and Wednesdays off. Schedule subject to change.
– Candidates must live within a reasonable 30-minute driving distance from Carpinteria, CA.
– Competitive salary in the range of $100,000 to $125,000 annually, depending on experience.
– Comprehensive benefits plan.
– Year-end discretionary bonus.

Warm, but understands the boundaries – real life experience – ONLY accepting candidates with formal butler training or someone who has been in rosewood and or four seasons butler hotel training working with VIP’s

Job Description:
This position reports to the Chairman (Principal) and oversees maintaining day to day upkeep of residential properties in Miami, FL, Los Angeles, CA and Italy with other duties pertaining to high end luxury level service and other special projects as assigned.
Duties Responsibilities:
• Oversees management of Miami property including a housekeeper.
• Overall service acumen to be equivalent to a luxury hotel butler.
• Stocks the house and maintains inventory of food drinks and household supplies: i.e.,
unpacks and stocks supplies when delivered, communicates to Chairman when supplies
are low and need to be ordered.
• Unpacking and packing of luggage bags upon Chairman’s arrival and departure from
residence for business and personal trips.
• Travels, as needed, internationally and domestically to prepare separate residences for
visits, stocking food, cleaning etc.
• Light cooking and drink preparation as directed: i.e. preparation of coffee, salads,
smoothies, light meals, cocktails, wine, etc.
• Organizes occasional small events and dinner parties, including working with vendors to
bring in tables chairs supplies, as needed.
• Acts as chauffeur driver for Chairman locally, as needed to restaurants, airport, etc. and
maintains car with washes gas as needed.
• In charge of service while on private jet trips with Chairman.
• Manages detailed record keeping of day-to-day supply purchases and monthly expense
reporting.
• Manages all vendors- maintains updated list of all vendors and makes sure contractors
have current W C insurance policies.
• Works with Business Manager to keep track of all utility related bills (internet, power,
gas, cable, etc.), and ensure on-time payments.
• Daily walk through and property inspection.
• Responsible for pet maintenance and care as needed.
• Maintains all technology on site and ensures all in working order (televisions, audio,
internet, computers iPads etc.)
• When housekeeper isn’t onsite to perform duties, helps maintain a clean household
including: Washing dishes, utensils, glasses, pots, and pans; wipe and dust surfaces in
rooms, cleans windows to mirrors; vacuums and cleans floors, rugs, furniture, and drapes; removes and regularly cleans linens, towels, bedspreads, and blankets; places and neatly tucks clean sheets and blankets on beds and replaces pillowcases; stocks towels, washcloths, and hand towels in bathrooms; picks up and empties trash containers.
• Performs other related duties as assigned. Required Skills Abilities:
• Knowledge of high-end hotel service industry, preferably trained in a butler-like capacity by luxury hotel group.
• Detail-oriented and thorough.
• Ability to prepare food drinks on occasion with knowledge of wines,
bartending mixology.
• Tech savvy with home media and tech needs.
• Someone who is pet friendly.
• Bilingual: Spanish and Italian language fluency preferred, Sufficient ability to read, write,
speak, understand, and communicate in English, Spanish and Italian to complete work
efficiently, effectively, and courteously.
• Ability to remain discreet and respect the privacy of residents, tenants, and or guests.
Physical Requirements:
• Prolonged periods standing and walking.
• Must be able to lift and carry up to 25 pounds at times.

Please send resumes to heather@thehelpcompany.com