We are looking for a NYC based traditional butler. The main priority for this role is flexibility to travel for extended periods at a time (will never be longer than 4 weeks, but shorter trips can be extended with short notice so flexibility is key!)

You will be responsible for all traditional butler duties including light housekeeping, cleaning, laundry and cooking. We are looking for a Butler with an eye for detail, a fine eye and someone who can set a beautiful table or arrange a gorgeous bouquet.

Because you will be traveling the majority of the time – things will be constantly changing and you will need to be able to anticipate the principal’s desires. We also need someone who has management skills, as you will be in charge of a small household/traveling staff composed of housekeepers and on call vendors.

We want to find a true caretaker with a service oriented heart. We want to find someone who takes joy and pride in keeping the principals lives running smoothly.

Ideal candidate will have worked in formal homes for at least ten years. You should also have ample experience traveling with principals and understand how to pack, act as an in air Butler. Any formal Butler training would be a MAJOR bonus! 

Local NYC candidates only please. Other residences in the US include: Aspen, the Hamptons and Miami.
PS: must love dogs!

Please send professional resumes to: nycjobs@thehelpcompany.com

Imagine it, you wake up to the sounds of the waves and start your day with an early paddle board session in one of the world’s most gorgeous beaches!

If you are a beach lover, surfer or just love Maui – this is a DREAM job! The current manager is leaving after 5 wonderful years and this amazing client is looking for another incredible person to come in and manage their dream home.

This is a lifestyle position. When the clients are on property you will service all of their daily needs, while they are off property you will work with vendors and other household staff to make sure it stays impeccably cared for.

This position comes with a gorgeous apartment on the property that you’ll be able to live in – (valued at $10,000 a month.) We are looking for someone with Estate Management, Property Management or High End Hospitality experience, ideally supporting High Net Worth Cliental.

The property is an architectural gem who needs a real professional to care of it. With the housing being included in this package, the salary is reflective of that high value and is in the range of 50-75k.

We are looking for a really special person who sees this opportunity to live right on the beach and likes low frills lifestyle! Get your paddle board ready!!

We are looking for someone to work under the estate manager, but that can also work next to him. The family loves to entertain and have lavish parties. Your role is to make sure the guests and the principals are well attended to! You will be responsible for managing the day to day affairs of the guest residence. This home is primarily used for events and house guests. You will help manage the staff, the housekeepers, and make sure all the residences are up to snuff. You must be somewhat flexible but the typical work week is 9-6, Monday – Friday. We are looking for a polished professional.

OUR CORE VALUES:

● Principal’s First

Ability to stay focused on meeting and exceeding Highly Private Principals/Clients needs

● Learn from mistakes

Able to admit mistakes upfront and seeks the truth. Learns and grows from mistakes. Makes thoughtful choices and provides solutions to avoid future mistakes. Keeps improving.

● Conscientious

Finishes duties mindfully, effectively and promptly.

● Dedication Shows a deep commitment to the role and people.

● Accountable Takes ownership of tasks and time for Due diligence.

● Independent

Thinks and acts independently.

● Resilience Does not complain or shy away from assigned work. Confronts difficulties with a positive outlook. When the going gets tough the tough get going.

RESPONSIBILITIES:

• Set the service standard for the hiring process through training and ongoing management of staff. Required to meet the service needs of the family and property.

QUALIFICATIONS AND CHARACTER SKETCH:

• 4-Year degree from accredited college or university. / or AA in hospitality or hotel management

• Minimum of 5-7+ years of relevant experience (bonus if you have experience working with Estate Staff, that would be a plus)

• Possess superior organizational and time management skills.

• Positive attitude, team player, capable of working well with a vast array employees.

• Technically savvy and Resourceful. Familiar with Internet research, Gmail, Google Docs, Google Sheets and Calendar.

• Comfortable with iPhone, including texting, camera phone, and smartphone apps.

• Able to multitask and prioritize well.

• Excellent command of the English language, both written and spoken.

• Flexible schedule with availability to work overtime and weekends as needed.

• Valid driver’s license and perfect driving record.

• Legal to work in the United States.

• Able to pass an extensive background check, including criminal and credit check.

We are looking for the most professional and polished Estate Manager or Hotel Manager to oversee gorgeous properties in Manhattan and the Hamptons

This is a very High Profile sophisticated client who is based on the West Coast, but treats NYC as their second home.

You will be responsible for all “typical” EM duties, included but not limited to:

-Manage staff of up to 35 at 6 different property locations

-Be able to visit the Estate in the Hamptons

-Source and negotiate contracts with various vendors

-Keeping household manuals up to date

-Managing events ranging from small dinner parties to large events

There is a Director of properties based on the West Coast who you will be working in tandem with on a daily basis.

Must have a minimum of 10 years recent, full time experience working in private High Net Worth homes.

College degree is required. Additional certifications in service would be a bonus.

Local candidates would be ideal. Must have knowledge of smart home technology, have hired/fired and trained a staff and be able to roll up your sleeves to keep the home running like a 5 star hotel.

We are looking for a true leader who is elegant as well as a team player.

Great Part time position with a NY family who needs one day a week.

We are looking for an amazing houseman to care for a beautiful property. Monday-Friday, 9am -5pm. You will work with a housekeeper and driver, please enjoy working as a team! You should love to help entertain as this couple has many guests. Please also love dogs. You will be in charge of helping with cleaning, errands and ideally, AC/heating/plumbing issues.

$30/hour on a payroll plus wonderful health insurance & paid vacation, sick days and holidays.

Seeking Santa Monica House Manager — Family with two young children and a gorgeous new home in Santa Monica is looking for a FT House Manager. The Principals work full-time and would like to hand everything off to a trustworthy super organized (and experienced) House Manager who can manage the Housekeeper & Handyman, liaise and coordinate all family logistics with the two Nannies, deal with schedules & vendors, maintain organized systems, do errands, shop, run payroll & so much more. This is a hybrid HM/PA/FA role for a kid-friendly seasoned HM/PA/FA with a no job too small attitude who loooooovveesss to organize!! The home is about 5,500 square feet. Pay is in the $35/hour range OTB and schedule will be 40 hours per week, primarily M-F unless there’s an event (post Covid) or emergency need. We are only considering resumes with minimum three years recent/local experience as a family assistant/house manager/pa. Reach out asap if you are an interested candidate whose experience fits the bill. Thank you!

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We are looking for a Professional and Experienced Director of Residences for a couple in NYC. The family has a Property Manager who is the “boots on the ground” – you will be more of the brains of the operation. If there is a renovation needed – you will source and vendors, deal with budgeting and communications and the PM will oversee the actual day to day labor.

This is NOT a hands off role. We want someone who will get their hands dirty if needed, this is not a job for someone who wants to solely delegate and sit behind a desk all day.

Candidate should have a minimum of 10 years full time experience working in Property Management, with a minimum of 5 years full time experience managing luxury multi million real estate portfolios. Please do not apply if you have not managed private homes (must have managed multiple properties.) This is not an Estate Manager role.

This couple has a few other homes, including a rental property in the Hamptons.

College degree required. Local NYC candidates only please!

Please send professional resumes to: nycjobs@thehelpcompany.com

Salary DOE, $100,000 plus medical benefits and generous PTO.

We are looking for a House Manager who can also do a bit of Personal Assistant work. This family enjoys their privacy and works best with down to earth personalities. As the Family spends a lot of time at home, a natural level of common sense when to engage with the client and when not to is a plus, someone pleasant and kind, yet keeps it professional (knows the line). Attention to detail, proactive, team player, but also thrives on their own. Well organized, flexible, and dedicated. Emotional intelligence and a no job is too big or small attitude generally works here. 3 + years HM experience.

Hours approx. Monday-Friday 8am-4pm. Office down the street from home, daily home visits as necessary. Salaried position, 110-130k DOE + health insurance covered up to $500 a month.

*Must be fully vaccinated for Covid + boosted, have excellent references and the desire to commit long term.*

• Oversee operations/repairs and maintenance of the home. Schedule household maintenance as needed (weekly, quarterly, yearly) landscapers, gardeners, plumbers, pool cleaners, electricians etc.
• Maintain and oversee house inventory. Purchase all house related expenditures
  as needed. Stock home with specific items as needed. Conduct bi-weekly inventories
• Manage household staff (gardeners, housekeepers, nannies, chefs, seasonal support staff etc)
• Excellent communication to work in tandem with security team
• Onboarding new team members as needed (interviewing, screening, and training)
• Direct liaison between principle and 3rd party remodel vendors as necessary e.g.: designers, contractors, architects.
• Handling household expenses as needed. Liaising with accountant
• Coordinate and approve purchases for properties with the Accountant.
• Maintain utmost discretion in all personal and business manners
• Promote excellent communication between staff.
• Update and maintain staff policies, operation Manual as necessary.
• Approve timesheets, expense reports, mileage reimbursements, PTO requests, petty cash
• Book principles personal appointments/plan travel arrangements for family
• Assist in planning of small events. Hire and coordinate staff for larger parties
• Serve as liaison for principles to 3rd party personnel as necessary
• Set up any additional properties as needed before Client arrival (holiday properties/rentals)
• Professional liaise with guests as necessary
• Coordinate caterers, florist as needed for small events
• Perform duties when requested. no job is too big or too small. Team player
• Provide tech assistance as needed, mac, media systems such as (Control 4/Creston) w Av tech.
• Occasional gift ordering
• Running personal errands as requested. Proactive/doer personalities a plus.